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The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces

  • The downtime of all interfaces (planned)

  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction

  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data

  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at developer@kbc.be.

The KBC website also offers further information on PSD2.

March 2026 - Dedicated Interface

                              Availability Statistics                                                             Performance Statistics

Date Uptime 
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error 
response rate
PIS Error 
response rate
CBPII Error 
response rate
01/03/2026 100 0 99 89 n/a 0,20% 0,00% n/a
02/03/2026 100 0 92 88 n/a 0,27% 0,00% n/a
03/03/2026 100 0 94 89 n/a 0,21% 0,00% n/a
04/03/2026 100 0 97 91 n/a 0,26% 0,00% n/a
05/03/2026 100 0 96 92 n/a 0,27% 0,00% n/a
06/03/2026 100 0 92 93 n/a 0,24% 0,00% n/a
07/03/2026 100 0 98 95 n/a 0,24% 0,00% n/a
08/03/2026 100 0 100 93 n/a 0,28% 0,00% n/a
09/03/2026 100 0 101 94 n/a 0,25% 0,00% n/a
10/03/2026 100 0 100 96 n/a 0,21% 0,00% n/a
11/03/2026 100 0 101 99 n/a 0,20% 0,00% n/a
12/03/2026 100 0 99 97 n/a 0,22% 0,00% n/a
13/03/2026 100 0 100 91 n/a 0,20% 0,00% n/a
14/03/2026 100 0 98 99 n/a 0,21% 0,00% n/a
15/03/2026 100 0 86 97 n/a 0,21% 0,00% n/a
16/03/2026 100 0 89 94 n/a 0,20% 0,00% n/a
17/03/2026 100 0 94 93 n/a 0,20% 0,00% n/a
18/03/2026 100 0 99 99 n/a 0,19% 0,00% n/a
19/03/2026 100 0 91 90 n/a 0,20% 0,00% n/a
20/03/2026 100 0 93 92 n/a 0,20% 0,00% n/a
21/03/2026 100 0 96 95 n/a 0,21% 0,00% n/a
22/03/2026 100 0 97 91 n/a 0,18% 0,00% n/a
23/03/2026 100 0 94 90 n/a 0,19% 0,00% n/a
24/03/2026 100 0 92 99 n/a 0,19% 0,00% n/a
25/03/2026 100 0 97 96 n/a 0,19% 0,00% n/a
26/03/2026 100 0 98 97 n/a 0,19% 0,00% n/a
27/03/2026 100 0 99 94 n/a 0,18% 0,00% n/a
28/03/2026 100 0 93 91 n/a 0,19% 0,00% n/a
29/03/2026 100 0 97 93 n/a 0,22% 0,00% n/a
30/03/2026 100 0 92 95 n/a 0,20% 0,00% n/a
31/03/2026 100 0 93 99 n/a 0,21% 0,00% n/a

 

March 2026 - Customer Interface

                              Availability Statistics                                                                                            Performance Statistics

Date Uptime 
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error 
response rate
Browser Error 
response rate
01/03/2026 99,99 0,01 907 969 0,00% 0,05%
02/03/2026 99,99 0,01 993 1225 0,01% 0,05%
03/03/2026 99,99 0,01 1025 1189 0,01% 0,06%
04/03/2026 99,99 0,01 1005 1261 0,01% 0,05%
05/03/2026 99,99 0,01 1017 1185 0,01% 0,05%
06/03/2026 99,99 0,01 968 1169 0,01% 0,06%
07/03/2026 99,99 0,01 895 951 0,01% 0,05%
08/03/2026 99,99 0,01 868 934 0,01% 0,05%
09/03/2026 99,99 0,01 947 1021 0,01% 0,05%
10/03/2026 99,99 0,01 914 1057 0,01% 0,05%
11/03/2026 99,99 0,01 907 983 0,01% 0,06%
12/03/2026 99,99 0,01 905 1104 0,01% 0,05%
13/03/2026 99,99 0,01 890 990 0,01% 0,05%
14/03/2026 99,99 0,01 863 926 0,01% 0,05%
15/03/2026 99,99 0,01 836 815 0,01% 0,05%
16/03/2026 99,99 0,01 1079 1123 0,04% 0,06%
17/03/2026 99,99 0,01 851 891 0,01% 0,03%
18/03/2026 99,99 0,01 838 916 0,01% 0,04%
19/03/2026 99,99 0,01 850 930 0,02% 0,05%
20/03/2026 99,99 0,01 835 931 0,02% 0,04%
21/03/2026 99,99 0,01 824 913 0,02% 0,06%
22/03/2026 99,99 0,01 837 911 0,02% 0,04%
23/03/2026 99,99 0,01 862 1043 0,03% 0,05%
24/03/2026 99,99 0,01 882 1073 0,03% 0,06%
25/03/2026 99,99 0,01 900 1044 0,03% 0,06%
26/03/2026 99,99 0,01 887 1059 0,03% 0,05%
27/03/2026 99,99 0,01 894 1045 0,03% 0,04%
28/03/2026 99,99 0,01 851 956 0,02% 0,05%
29/03/2026 99,99 0,01 856 937 0,02% 0,05%
30/03/2026 99,99 0,01 908 1055 0,03% 0,05%
31/03/2026 99,99 0,01 969 1112 0,03% 0,03%

February 2026 - Dedicated Interface

                            Availability Statistics                                                       Performance Statistics

Date Uptime 
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error 
response rate
PIS Error 
response rate
CBPII Error 
response rate
01/02/2026 100 0 91 89 n/a 0,06% 0,00% n/a
02/02/2026 100 0 92 88 n/a 0,07% 0,00% n/a
03/02/2026 100 0 91 87 n/a 0,16% 0,00% n/a
04/02/2026 100 0 93 89 n/a 0,20% 0,00% n/a
05/02/2026 100 0 94 92 n/a 0,14% 0,00% n/a
06/02/2026 100 0 96 90 n/a 0,10% 0,00% n/a
07/02/2026 100 0 97 91 n/a 0,11% 0,00% n/a
08/02/2026 100 0 94 99 n/a 0,12% 0,00% n/a
09/02/2026 100 0 92 98 n/a 0,11% 0,00% n/a
10/02/2026 100 0 100 94 n/a 0,10% 0,00% n/a
11/02/2026 100 0 101 89 n/a 0,11% 0,00% n/a
12/02/2026 100 0 100 90 n/a 0,11% 0,00% n/a
13/02/2026 100 0 101 91 n/a 0,11% 0,00% n/a
14/02/2026 100 0 99 98 n/a 0,12% 0,00% n/a
15/02/2026 100 0 97 94 n/a 0,15% 0,00% n/a
16/02/2026 100 0 95 95 n/a 0,15% 0,00% n/a
17/02/2026 100 0 98 92 n/a 0,13% 0,00% n/a
18/02/2026 100 0 99 95 n/a 0,11% 0,00% n/a
19/02/2026 100 0 88 94 n/a 0,12% 0,00% n/a
20/02/2026 100 0 89 93 n/a 0,13% 0,00% n/a
21/02/2026 100 0 91 94 n/a 0,14% 0,00% n/a
22/02/2026 100 0 107 95 n/a 0,28% 6,22% n/a
23/02/2026 100 0 99 91 n/a 0,23% 0,00% n/a
24/02/2026 100 0 100 89 n/a 0,21% 0,00% n/a
25/02/2026 100 0 97 88 n/a 0,23% 0,00% n/a
26/02/2026 100 0 94 87 n/a 0,23% 0,00% n/a
27/02/2026 100 0 93 88 n/a 0,22% 0,00% n/a
28/02/2026 100 0 91 90 n/a 0,23% 0,00% n/a

 

February 2026 - Customer Interface

                                    Availability Statistics                                                       Performance Statistics

Date Uptime 
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error 
response rate
Browser Error 
response rate
01/02/2026 99,99 0,01 1008 1024 0,01% 0,04%
02/02/2026 99,99 0,01 1015 1088 0,01% 0,04%
03/02/2026 99,99 0,01 996 1040 0,01% 0,05%
04/02/2026 99,99 0,01 952 1098 0,01% 0,06%
05/02/2026 99,99 0,01 953 1118 0,01% 0,05%
06/02/2026 99,99 0,01 981 1129 0,01% 0,05%
07/02/2026 99,99 0,01 907 976 0,01% 0,05%
08/02/2026 99,99 0,01 1024 915 0,01% 0,05%
09/02/2026 99,99 0,01 913 1068 0,01% 0,05%
10/02/2026 99,99 0,01 934 1079 0,01% 0,05%
11/02/2026 99,99 0,01 893 1048 0,01% 0,05%
12/02/2026 99,99 0,01 901 1037 0,01% 0,05%
13/02/2026 99,99 0,01 874 1021 0,01% 0,05%
14/02/2026 99,99 0,01 922 944 0,01% 0,05%
15/02/2026 99,99 0,01 910 929 0,01% 0,05%
16/02/2026 99,99 0,01 885 1103 0,01% 0,04%
17/02/2026 99,99 0,01 962 1011 0,01% 0,05%
18/02/2026 99,99 0,01 962 999 0,01% 0,05%
19/02/2026 99,99 0,01 1081 1031 0,01% 0,05%
20/02/2026 99,99 0,01 909 1079 0,01% 0,06%
21/02/2026 99,99 0,01 890 959 0,01% 0,06%
22/02/2026 99,99 0,01 938 1105 0,00% 0,04%
23/02/2026 99,99 0,01 946 1061 0,01% 0,04%
24/02/2026 99,99 0,01 904 1035 0,01% 0,05%
25/02/2026 99,99 0,01 880 1048 0,01% 0,05%
26/02/2026 99,99 0,01 889 1028 0,01% 0,04%
27/02/2026 99,99 0,01 900 1058 0,01% 0,05%
28/02/2026 99,99 0,01 854 1004 0,01% 0,05%

January 2026 - Dedicated Interface 

                            Availability Statistics                      Performance Statistics

Date Uptime 
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error 
response rate
PIS Error 
response rate
CBPII Error 
response rate
01/01/2026 100 0 89 95 n/a 0,80% 0,06% n/a
02/01/2026 100 0 92 93 n/a 0,06% 0,05% n/a
03/01/2026 100 0 94 92 n/a 0,06% 0,02% n/a
04/01/2026 100 0 99 99 n/a 0,07% 0,04% n/a
05/01/2026 100 0 98 97 n/a 0,08% 0,10% n/a
06/01/2026 100 0 100 99 n/a 0,10% 0,14% n/a
07/01/2026 100 0 101 97 n/a 0,07% 0,14% n/a
08/01/2026 100 0 104 98 n/a 0,07% 0,21% n/a
09/01/2026 100 0 105 97 n/a 0,08% 0,19% n/a
10/01/2026 100 0 100 100 n/a 0,06% 0,16% n/a
11/01/2026 100 0 98 101 n/a 0,06% 0,22% n/a
12/01/2026 100 0 96 104 n/a 0,05% 0,09% n/a
13/01/2026 100 0 94 98 n/a 0,06% 0,10% n/a
14/01/2026 100 0 98 97 n/a 0,13% 0,09% n/a
15/01/2026 100 0 93 96 n/a 0,11% 0,06% n/a
16/01/2026 100 0 89 99 n/a 0,06% 0,01% n/a
17/01/2026 100 0 88 95 n/a 0,06% 0,06% n/a
18/01/2026 100 0 93 91 n/a 0,05% 0,05% n/a
19/01/2026 100 0 92 89 n/a 0,06% 0,04% n/a
20/01/2026 100 0 91 90 n/a 0,05% 0,00% n/a
21/01/2026 100 0 99 91 n/a 0,04% 0,00% n/a
22/01/2026 100 0 97 97 n/a 0,06% 0,00% n/a
23/01/2026 100 0 98 91 n/a 0,05% 0,00% n/a
24/01/2026 100 0 100 94 n/a 0,05% 0,00% n/a
25/01/2026 100 0 101 99 n/a 0,06% 0,00% n/a
26/01/2026 100 0 100 89 n/a 0,05% 0,00% n/a
27/01/2026 100 0 99 91 n/a 0,05% 0,00% n/a
28/01/2026 100 0 93 97 n/a 0,07% 0,00% n/a
29/01/2026 100 0 96 94 n/a 0,06% 0,00% n/a
30/01/2026 100 0 97 93 n/a 0,06% 0,11% n/a
31/01/2026 100 0 91 91 n/a 0,08% 0,00% n/a

 

January 2026 - Customer Interface

                                     Availability Statistics                      Performance Statistics                             

Date Uptime 
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error 
response rate
Browser Error 
response rate
01/01/2026 99,99 0,01 1005 1040 0,00% 0,04%
02/01/2026 99,99 0,01 1052 1174 0,01% 0,04%
03/01/2026 99,99 0,01 1018 1141 0,01% 0,03%
04/01/2026 99,99 0,01 1021 1094 0,00% 0,04%
05/01/2026 99,99 0,01 1070 1212 0,01% 0,04%
06/01/2026 99,99 0,01 1089 1242 0,01% 0,03%
07/01/2026 99,99 0,01 1036 1184 0,01% 0,05%
08/01/2026 99,99 0,01 1062 1136 0,01% 0,04%
09/01/2026 99,99 0,01 1047 1117 0,01% 0,04%
10/01/2026 99,99 0,01 985 1109 0,01% 0,04%
11/01/2026 99,99 0,01 966 1048 0,00% 0,05%
12/01/2026 99,99 0,01 1036 1207 0,01% 0,04%
13/01/2026 99,99 0,01 1014 1112 0,01% 0,05%
14/01/2026 99,99 0,01 1044 1186 0,01% 0,05%
15/01/2026 99,99 0,01 1015 1145 0,01% 0,05%
16/01/2026 99,99 0,01 1000 1102 0,01% 0,05%
17/01/2026 99,99 0,01 933 1018 0,01% 0,06%
18/01/2026 99,99 0,01 974 1030 0,01% 0,04%
19/01/2026 99,99 0,01 1019 1148 0,01% 0,05%
20/01/2026 99,99 0,01 1161 1077 0,01% 0,04%
21/01/2026 99,99 0,01 969 1051 0,01% 0,05%
22/01/2026 99,99 0,01 933 1079 0,01% 0,04%
23/01/2026 99,99 0,01 977 1115 0,01% 0,06%
24/01/2026 99,99 0,01 914 997 0,01% 0,06%
25/01/2026 99,99 0,01 954 1044 0,01% 0,05%
26/01/2026 99,99 0,01 966 1105 0,01% 0,05%
27/01/2026 99,99 0,01 963 1108 0,01% 0,05%
28/01/2026 99,99 0,01 954 1096 0,01% 0,06%
29/01/2026 99,99 0,01 967 1095 0,01% 0,06%
30/01/2026 99,99 0,01 966 1157 0,01% 0,04%
31/01/2026 99,99 0,01 931 1053 0,00% 0,07%

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