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The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces
  • The downtime of all interfaces (planned)
  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction
  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data
  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

October 2022 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
1/10/2022 100 0 122 87 n/a 0,76% 0,00% n/a
2/10/2022 100 0 111 82 n/a 0,56% 0,00% n/a
3/10/2022 100 0 117 84 n/a 0,90% 0,00% n/a
4/10/2022 100 0 115 85 n/a 0,79% 0,00% n/a
5/10/2022 100 0 117 93 n/a 0,77% 0,00% n/a
6/10/2022 100 0 112 80 n/a 0,73% 0,00% n/a
7/10/2022 100 0 113 81 n/a 0,70% 0,00% n/a
8/10/2022 100 0 115 90 n/a 0,51% 0,00% n/a
9/10/2022 100 0 110 88 n/a 0,38% 0,00% n/a
10/10/2022 100 0 114 89 n/a 0,80% 0,00% n/a
11/10/2022 100 0 111 97 n/a 0,83% 0,00% n/a
12/10/2022 100 0 114 101 n/a 0,83% 0,00% n/a
13/10/2022 100 0 113 104 n/a 0,82% 0,00% n/a
14/10/2022 100 0 116 104 n/a 0,68% 0,00% n/a
15/10/2022 100 0 112 105 n/a 0,61% 0,00% n/a
16/10/2022 100 0 106 11 n/a 0,55% 0,00% n/a
17/10/2022 100 0 116 118 n/a 0,87% 0,00% n/a
18/10/2022 100 0 112 118 n/a 0,77% 0,00% n/a
19/10/2022 100 0 111 117 n/a 0,75% 0,65% n/a
20/10/2022 100 0 113 125 n/a 0,85% 0,00% n/a
21/10/2022 100 0 114 104 n/a 0,67% 0,00% n/a
22/10/2022 100 0 124 114 n/a 0,68% 0,00% n/a
23/10/2022 100 0 117 114 n/a 1,03% 6,63% n/a
24/10/2022 100 0 133 106 n/a 0,96% 0,05% n/a
25/10/2022 100 0 114 94 n/a 0,80% 0,09% n/a
26/10/2022 100 0 116 108 n/a 0,79% 0,04% n/a
27/10/2022 100 0 120 109 n/a 0,84% 0,00% n/a
28/10/2022 100 0 112 85 n/a 0,83% 0,01% n/a
29/10/2022 100 0 114 85 n/a 0,46% 0,00% n/a
30/10/2022 100 0 103 76 n/a 0,58% 0,00% n/a
31/10/2022 100 0 116 89 n/a 0,92% 0,00% n/a

 

October 2022 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
1/10/2022 99,99 0,01 767 1146 0,01% 0,00%
2/10/2022 99,99 0,01 617 989 0,01% 0,00%
3/10/2022 99,99 0,01 671 901 0,01% 0,00%
4/10/2022 99,99 0,01 1753 1037 0,01% 0,00%
5/10/2022 99,99 0,01 657 875 0,01% 0,00%
6/10/2022 99,99 0,01 686 918 0,01% 0,00%
7/10/2022 99,99 0,01 1248 842 0,01% 0,00%
8/10/2022 99,99 0,01 713 1092 0,01% 0,00%
9/10/2022 99,99 0,01 690 808 0,01% 0,00%
10/10/2022 99,99 0,01 753 1007 0,01% 0,00%
11/10/2022 99,99 0,01 646 1102 0,01% 0,00%
12/10/2022 99,99 0,01 680 972 0,01% 0,00%
13/10/2022 99,99 0,01 1444 948 0,01% 0,00%
14/10/2022 99,99 0,01 791 781 0,01% 0,00%
15/10/2022 99,99 0,01 734 1096 0,01% 0,00%
16/10/2022 99,99 0,01 613 1156 0,01% 0,00%
17/10/2022 99,99 0,01 645 948 0,01% 0,00%
18/10/2022 99,99 0,01 664 890 0,01% 0,00%
19/10/2022 99,99 0,01 624 912 0,01% 0,00%
20/10/2022 99,99 0,01 680 811 0,01% 0,00%
21/10/2022 99,99 0,01 604 816 0,01% 0,00%
22/10/2022 99,99 0,01 632 946 0,01% 0,00%
23/10/2022 99,99 0,01 655 1078 0,01% 0,00%
24/10/2022 99,99 0,01 669 947 0,01% 0,00%
25/10/2022 99,99 0,01 652 1143 0,01% 0,00%
26/10/2022 99,99 0,01 801 1015 0,01% 0,00%
27/10/2022 99,99 0,01 676 864 0,01% 0,00%
28/10/2022 99,99 0,01 688 1020 0,01% 0,00%
29/10/2022 99,99 0,01 596 911 0,01% 0,00%
30/10/2022 99,99 0,01 612 1067 0,01% 0,00%
31/10/2022 99,99 0,01 670 813 0,01% 0,00%

 

September 2022 - Dedicated Interface

                              Availability Statistics                                                             Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/09/2022 100 0 122 86 n/a 1.13% 0.00% n/a
02/09/2022 100 0

124

89 n/a 1.00% 0.00% n/a
03/09/2022 100 0 128 86 n/a 0.83% 0.00% n/a
04/09/2022 100 0 121 82 n/a 0.77% 0.00% n/a
05/09/2022 100 0 124 82 n/a 1.10% 0.00% n/a
06/09/2022 100 0 123 80 n/a 1.26% 0.00% n/a
07/09/2022 100 0 124 83 n/a 0.91% 0.00% n/a
08/09/2022 100 0 120 80 n/a 0.93% 0.00% n/a
09/09/2022 100 0 123 81 n/a 0.84% 0.00% n/a
10/09/2022 100 0 120 88 n/a 0.68% 0.00% n/a
11/09/2022 100 0 108 77 n/a 0.63% 0.00% n/a
12/09/2022 100 0 117 82 n/a 0.83% 0.00% n/a
13/09/2022 100 0 109 85 n/a 0.70% 0.00% n/a
14/09/2022 100 0 106 86 n/a 0.85% 0.00% n/a
15/09/2022 100 0 107 85 n/a 0.69% 0.00% n/a
16/09/2022 100 0 108 102 n/a 0.77% 0.00% n/a
17/09/2022 100 0 211 317 n/a 5.66% 1.53% n/a
18/09/2022 100 0 105 116 n/a 0.60% 0.00% n/a
19/09/2022 100 0 112 107 n/a 0.87% 0.00% n/a
20/09/2022 100 0 109 102 n/a 0.76% 0.00% n/a
21/09/2022 100 0 109 95 n/a 0.64% 0.00% n/a
22/09/2022 100 0 111 96 n/a 0.70% 0.00% n/a
23/09/2022 100 0 112 88 n/a 0.73% 0.00% n/a
24/09/2022 100 0 112 96 n/a 0.52% 0.00% n/a
25/09/2022 100 0 106 89 n/a 0.56% 0.00% n/a
26/09/2022 100 0 110 85 n/a 0.96% 0.00% n/a
27/09/2022 100 0 108 80 n/a 0.68% 0.00% n/a
28/09/2022 100 0 107 80 n/a 0.65% 0.00% n/a
29/09/2022 100 0 109 81 n/a 0.71% 0.00% n/a
30/09/2022 100 0 110 83 n/a 0.88% 0.00% n/a

September 2022 - Customer Interface

                              Availability Statistics                                                                                            Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/09/2022 99.99 0.01 608 1154 0.03% 0.01%
02/09/2022 99.99 0.01 819 1040 0.03% 0.01%
03/09/2022 99.99 0.01 738 1228 0.02% 0.01%
04/09/2022 99.99 0.01 568 1045 0.02% 0.01%
05/09/2022 99.99 0.01 698 905 0.03% 0.01%
06/09/2022 99.99 0.01 679 805 0.03% 0.01%
07/09/2022 99.99 0.01 597 1288 0.03% 0.01%
08/09/2022 99.99 0.01 724 967 0.03% 0.01%
09/09/2022 99.99 0.01 599 898 0.02% 0.01%
10/09/2022 99.99 0.01 609 1404 0.02% 0.01%
11/09/2022 99.99 0.01 571 1083 0.04% 0.01%
12/09/2022 99.99 0.01 649 963 0.03% 0.01%
13/09/2022 99.99 0.01 693 1033 0.04% 0.01%
14/09/2022 99.99 0.01 638 845 0.02% 0.01%
15/09/2022 99.99 0.01 670 876 0.04% 0.01%
16/09/2022 99.99 0.01 676 850 0.03% 0.01%
17/09/2022 99.99 0.01 609 1306 0.02% 0.01%
18/09/2022 99.99 0.01 737 1318 0.03% 0.01%
19/09/2022 99.99 0.01 740 979 0.03% 0.01%
20/09/2022 99.99 0.01 639 894 0.04% 0.01%
21/09/2022 99.99 0.01 720 954 0.03% 0.01%
22/09/2022 99.99 0.01 768 838 0.37% 0.73%
23/09/2022 99.99 0.01 677 952 0.02% 0.03%
24/09/2022 99.99 0.01 722 1204 0.03% 0.01%
25/09/2022 99.99 0.01 646 1144 0.04% 0.01%
26/09/2022 99.99 0.01 2865 1060 0.02% 0.01%
27/09/2022 99.99 0.01 709 957 0.02% 0.01%
28/09/2022 99.99 0.01 758 904 0.03% 0.01%
29/09/2022 99.99 0.01 1184 941 0.01% 0.01%
30/09/2022 99.99 0.01 596 923 0.01% 0.01%

August 2022 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/08/2022 100 0 115 75 n/a 1.11% 0.00% n/a
02/08/2022 100 0 114 76 n/a 1.06% 0.00% n/a
03/08/2022 100 0 115 77 n/a 0.98% 0.00% n/a
04/08/2022 100 0 126 83 n/a 0.87% 0.00% n/a
05/08/2022 100 0 121 80 n/a 0.99% 0.00% n/a
06/08/2022 100 0 118 84 n/a 0.73% 0.00% n/a
07/08/2022 100 0 112 80 n/a 0.73% 0.00% n/a
08/08/2022 100 0 116 82 n/a 0.96% 0.00% n/a
09/08/2022 100 0 114 86 n/a 0.92% 0.00% n/a
10/08/2022 100 0 119 88 n/a 0.99% 0.00% n/a
11/08/2022 100 0 116 91 n/a 0.90% 0.00% n/a
12/08/2022 100 0 114 91 n/a 0.94% 0.00% n/a
13/08/2022 100 0 123 123 n/a 0.69% 0.00% n/a
14/08/2022 100 0 117 101 n/a 0.66% 0.00% n/a
15/08/2022 100 0 114 96 n/a 0.67% 0.00% n/a
16/08/2022 100 0 121 96 n/a 1.09% 0.00% n/a
17/08/2022 100 0 116 94 n/a 0.98% 0.00% n/a
18/08/2022 100 0 117 99 n/a 0.89% 0.00% n/a
19/08/2022 100 0 115 86 n/a 0.94% 0.00% n/a
20/08/2022 100 0 114 100 n/a 0.66% 0.00% n/a
21/08/2022 100 0 110 100 n/a 0.63% 0.00% n/a
22/08/2022 100 0 118 97 n/a 0.75% 0.00% n/a
23/08/2022 100 0 113 96 n/a 0.92% 0.00% n/a
24/08/2022 100 0 112 95 n/a 1.05% 0.00% n/a
25/08/2022 100 0 113 99 n/a 1.02% 0.00% n/a
26/08/2022 100 0 112 95 n/a 0.94% 0.00% n/a
27/08/2022 100 0 116 105 n/a 0.75% 0.00% n/a
28/08/2022 100 0 112 100 n/a 0.95% 3.28% n/a
29/08/2022 100 0 116 99 n/a 0.99% 0.00% n/a
30/08/2022 100 0 114 91 n/a 1.04% 0.00% n/a
31/08/2022 100 0 115 84 n/a 1.08% 0.00% n/a

 

August 2022 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/08/2022 99.99 0.01 788 1261 0.01% 0.02%
02/08/2022 99.99 0.01 635 781 0.01% 0.02%
03/08/2022 99.99 0.01 654 953 0.01% 0.02%
04/08/2022 99.99 0.01 696 887 0.01% 0.04%
05/08/2022 99.99 0.01 680 924 0.01% 0.02%
06/08/2022 99.99 0.01 582 1160 0.01% 0.02%
07/08/2022 99.99 0.01 696 835 0.01% 0.03%
08/08/2022 99.99 0.01 675 913 0.01% 0.03%
09/08/2022 99.99 0.01 678 936 0.01% 0.03%
10/08/2022 99.99 0.01 773 964 0.01% 0.02%
11/08/2022 99.99 0.01 602 1000 0.01% 0.03%
12/08/2022 99.99 0.01 669 836 0.01% 0.03%
13/08/2022 99.99 0.01 618 950 0.01% 0.05%
14/08/2022 99.99 0.01 855 1215 0.01% 0.02%
15/08/2022 99.99 0.01 698 1086 0.01% 0.03%
16/08/2022 99.99 0.01 626 772 0.01% 0.02%
17/08/2022 99.99 0.01 632 943 0.01% 0.03%
18/08/2022 99.99 0.01 640 786 0.01% 0.06%
19/08/2022 99.99 0.01 615 1104 0.01% 0.02%
20/08/2022 99.99 0.01 567 1037 0.01% 0.02%
21/08/2022 99.99 0.01 623 1125 0.01% 0.03%
22/08/2022 99.99 0.01 813 1114 0.23% 0.03%
23/08/2022 99.99 0.01 630 1136 0.00% 0.03%
24/08/2022 99.99 0.01 2286 1004 0.01% 0.03%
25/08/2022 99.99 0.01 697 938 0.01% 0.02%
26/08/2022 99.99 0.01 650 1052 0.01% 0.03%
27/08/2022 99.99 0.01 621 1070 0.01% 0.02%
28/08/2022 99.99 0.01 611 1051 0.01% 0.03%
29/08/2022 99.99 0.01 665 886 0.01% 0.03%
30/08/2022 99.99 0.01 577 1155 0.01% 0.03%
31/08/2022 99.99 0.01 612 927 0.01% 0.03%
 

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at developer@kbc.be.

The KBC website also offers further information on PSD2.

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