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The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces

  • The downtime of all interfaces (planned)

  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction

  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data

  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at developer@kbc.be.

The KBC website also offers further information on PSD2.

June 2026 - Dedicated Interface

                              Availability Statistics                                                             Performance Statistics

Date Uptime 
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error 
response rate
PIS Error 
response rate
CBPII Error 
response rate
01/06/2026 100 0 88 89 n/a 0,23% 0,00% n/a
02/06/2026 100 0 91 89 n/a 0,22% 0,00% n/a
03/06/2026 100 0 89 89 n/a 0,50% 1,63% n/a
04/06/2026 100 0 88 88 n/a 0,23% 0,00% n/a
05/06/2026 100 0 90 91 n/a 0,23% 0,00% n/a
06/06/2026 100 0 92 99 n/a 0,23% 0,00% n/a
07/06/2026 100 0 100 100 n/a 0,24% 0,00% n/a
08/06/2026 100 0 101 101 n/a 0,22% 0,00% n/a
09/06/2026 100 0 100 100 n/a 0,22% 0,00% n/a
10/06/2026 100 0 103 101 n/a 0,21% 0,00% n/a
11/06/2026 100 0 98 99 n/a 0,23% 0,00% n/a
12/06/2026 100 0 93 91 n/a 0,21% 0,00% n/a
13/06/2026 100 0 91 94 n/a 0,24% 0,00% n/a
14/06/2026 100 0 99 98 n/a 0,22% 0,00% n/a
15/06/2026 100 0 95 89 n/a 0,21% 0,00% n/a
16/06/2026 100 0 92 89 n/a 0,18% 0,00% n/a
17/06/2026 100 0 91 87 n/a 0,18% 0,00% n/a
18/06/2026 100 0 90 89 n/a 0,20% 0,00% n/a
19/06/2026 100 0 89 92 n/a 0,16% 0,00% n/a
20/06/2026 100 0 94 93 n/a 0,18% 0,00% n/a
21/06/2026 100 0 91 95 n/a 0,19% 0,00% n/a
22/06/2026 100 0 99 91 n/a 0,18% 0,00% n/a
23/06/2026 100 0 95 93 n/a 0,18% 0,00% n/a
24/06/2026 100 0 92 94 n/a 0,18% 0,00% n/a
25/06/2026 100 0 89 93 n/a 0,18% 0,00% n/a
26/06/2026 100 0 90 92 n/a 0,19% 0,00% n/a
27/06/2026 100 0 91 94 n/a 0,18% 0,00% n/a
28/06/2026 100 0 93 91 n/a 0,18% 0,00% n/a
29/06/2026 100 0 91 98 n/a 0,18% 0,00% n/a
30/06/2026 100 0 93 91 n/a 0,32% 0,00% n/a

 

June 2026 - Customer Interface

                              Availability Statistics                                                                                            Performance Statistics

Date Uptime 
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error 
response rate
Browser Error 
response rate
01/06/2026 99,99 0,01 1001 1173 0,04% 0,03%
02/06/2026 99,99 0,01 948 1163 0,04% 0,04%
03/06/2026 99,99 0,01 974 1126 0,04% 0,05%
04/06/2026 99,99 0,01 977 1160 0,03% 0,04%
05/06/2026 99,99 0,01 972 1144 0,04% 0,03%
06/06/2026 99,99 0,01 934 998 0,03% 0,05%
07/06/2026 99,99 0,01 938 1070 0,03% 0,07%
08/06/2026 99,99 0,01 972 1183 0,03% 0,03%
09/06/2026 99,99 0,01 985 1110 0,04% 0,04%
10/06/2026 99,99 0,01 935 1091 0,03% 0,04%
11/06/2026 99,99 0,01 909 1035 0,03% 0,04%
12/06/2026 99,99 0,01 922 1078 0,03% 0,05%
13/06/2026 99,99 0,01 858 951 0,02% 0,06%
14/06/2026 99,99 0,01 864 1015 0,02% 0,05%
15/06/2026 99,99 0,01 931 1107 0,03% 0,04%
16/06/2026 99,99 0,01 886 1036 0,03% 0,03%
17/06/2026 99,99 0,01 913 1045 0,02% 0,06%
18/06/2026 99,99 0,01 888 1065 0,01% 0,08%
19/06/2026 99,99 0,01 873 993 0,01% 0,05%
20/06/2026 99,99 0,01 827 926 0,01% 0,05%
21/06/2026 99,99 0,01 822 909 0,01% 0,05%
22/06/2026 99,99 0,01 872 1012 0,01% 0,04%
23/06/2026 99,99 0,01 891 1040 0,01% 0,05%
24/06/2026 99,99 0,01 877 1068 0,00% 0,05%
25/06/2026 99,99 0,01 901 995 0,01% 0,05%
26/06/2026 99,99 0,01 883 1030 0,00% 0,07%
27/06/2026 99,99 0,01 823 919 0,01% 0,05%
28/06/2026 99,99 0,01 851 932 0,00% 0,04%
29/06/2026 99,99 0,01 867 986 0,00% 0,03%
30/06/2026 99,99 0,01 912 998 0,00% 0,04%

May 2026 - Dedicated Interface

                            Availability Statistics                                                       Performance Statistics

01/05/2026 100 0 89 90 n/a 0,24% 0,00% n/a
02/05/2026 100 0 88 98 n/a 0,23% 0,00% n/a
03/05/2026 100 0 91 97 n/a 0,25% 0,00% n/a
04/05/2026 100 0 93 91 n/a 0,24% 0,00% n/a
05/05/2026 100 0 94 92 n/a 0,18% 0,00% n/a
06/05/2026 100 0 98 93 n/a 0,17% 0,00% n/a
07/05/2026 100 0 97 90 n/a 0,20% 0,00% n/a
08/05/2026 100 0 91 98 n/a 0,17% 0,00% n/a
09/05/2026 100 0 94 98 n/a 0,18% 0,00% n/a
10/05/2026 100 0 91 90 n/a 0,20% 0,00% n/a
11/05/2026 100 0 99 97 n/a 0,85% 0,00% n/a
12/05/2026 100 0 97 93 n/a 0,36% 0,00% n/a
13/05/2026 100 0 89 94 n/a 0,30% 0,00% n/a
14/05/2026 100 0 87 95 n/a 0,21% 0,00% n/a
15/05/2026 100 0 89 96 n/a 0,25% 0,00% n/a
16/05/2026 100 0 91 100 n/a 0,19% 0,00% n/a
17/05/2026 100 0 94 101 n/a 0,21% 0,00% n/a
18/05/2026 100 0 91 100 n/a 0,34% 0,00% n/a
19/05/2026 100 0 100 101 n/a 0,42% 0,00% n/a
20/05/2026 100 0 101 98 n/a 0,60% 0,00% n/a
21/05/2026 100 0 102 97 n/a 0,33% 0,00% n/a
22/05/2026 100 0 100 95 n/a 0,45% 0,00% n/a
23/05/2026 100 0 89 91 n/a 0,24% 0,00% n/a
24/05/2026 100 0 90 93 n/a 0,25% 5,29% n/a
25/05/2026 100 0 98 96 n/a 0,26% 0,00% n/a
26/05/2026 100 0 97 90 n/a 0,30% 0,00% n/a
27/05/2026 100 0 94 98 n/a 0,31% 0,00% n/a
28/05/2026 100 0 95 97 n/a 0,25% 0,00% n/a
29/05/2026 100 0 91 93 n/a 0,31% 0,00% n/a
30/05/2026 100 0 97 91 n/a 0,24% 0,00% n/a
31/05/2026 100 0 91 92 n/a 0,25% 0,00% n/a

 

May 2026 - Customer Interface

                                    Availability Statistics                                                       Performance Statistics

Date Uptime 
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error 
response rate
Browser Error 
response rate
01/05/2026 99,99 0,01 851 1024 0,02% 0,04%
02/05/2026 99,99 0,01 862 962 0,02% 0,04%
03/05/2026 99,99 0,01 871 1002 0,02% 0,05%
04/05/2026 99,99 0,01 933 1153 0,03% 0,05%
05/05/2026 99,99 0,01 916 1111 0,03% 0,05%
06/05/2026 99,99 0,01 989 1047 0,03% 0,05%
07/05/2026 99,99 0,01 911 1058 0,03% 0,05%
08/05/2026 99,99 0,01 962 1117 0,03% 0,05%
09/05/2026 99,99 0,01 910 1187 0,02% 0,04%
10/05/2026 99,99 0,01 1005 1049 0,02% 0,06%
11/05/2026 99,99 0,01 979 1245 0,03% 0,05%
12/05/2026 99,99 0,01 955 1153 0,03% 0,05%
13/05/2026 99,99 0,01 931 1096 0,03% 0,04%
14/05/2026 99,99 0,01 905 1048 0,03% 0,06%
15/05/2026 99,99 0,01 900 1208 0,03% 0,06%
16/05/2026 99,99 0,01 902 1036 0,02% 0,06%
17/05/2026 99,99 0,01 923 975 0,02% 0,04%
18/05/2026 99,99 0,01 970 1125 0,03% 0,05%
19/05/2026 99,99 0,01 919 1135 0,03% 0,05%
20/05/2026 99,99 0,01 899 1007 0,03% 0,04%
21/05/2026 99,99 0,01 905 1053 0,03% 0,03%
22/05/2026 99,99 0,01 869 1099 0,03% 0,06%
23/05/2026 99,99 0,01 840 951 0,02% 0,06%
24/05/2026 99,99 0,01 861 953 0,02% 0,08%
25/05/2026 99,99 0,01 876 1032 0,02% 0,06%
26/05/2026 99,99 0,01 886 1087 0,03% 0,06%
27/05/2026 99,99 0,01 890 1128 0,03% 0,04%
28/05/2026 99,99 0,01 916 1071 0,02% 0,05%
29/05/2026 99,99 0,01 905 1086 0,04% 0,05%
30/05/2026 99,99 0,01 880 989 0,03% 0,05%
31/05/2026 99,99 0,01 913 1079 0,03% 0,06%

April 2026 - Dedicated Interface 

                            Availability Statistics                      Performance Statistics

Date Uptime 
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error 
response rate
PIS Error 
response rate
CBPII Error 
response rate
01/04/2026 100 0 90 87 n/a 0,17% 0,00% n/a
02/04/2026 100 0 91 88 n/a 0,19% 0,00% n/a
03/04/2026 100 0 93 89 n/a 0,20% 0,00% n/a
04/04/2026 100 0 98 88 n/a 0,21% 0,00% n/a
05/04/2026 100 0 97 87 n/a 0,23% 0,00% n/a
06/04/2026 100 0 99 85 n/a 0,22% 0,00% n/a
07/04/2026 100 0 93 90 n/a 0,19% 0,00% n/a
08/04/2026 100 0 94 91 n/a 0,18% 0,00% n/a
09/04/2026 100 0 95 93 n/a 0,18% 0,00% n/a
10/04/2026 100 0 8 94 n/a 0,19% 0,00% n/a
11/04/2026 100 0 88 100 n/a 0,21% 0,00% n/a
12/04/2026 100 0 87 101 n/a 0,21% 0,00% n/a
13/04/2026 100 0 86 107 n/a 50,66% 0,00% n/a
14/04/2026 100 0 89 104 n/a 52,84% 0,00% n/a
15/04/2026 100 0 91 94 n/a 0,19% 0,00% n/a
16/04/2026 100 0 90 93 n/a 0,21% 0,00% n/a
17/04/2026 100 0 99 89 n/a 0,21% 0,00% n/a
18/04/2026 100 0 91 90 n/a 0,27% 0,00% n/a
19/04/2026 100 0 100 91 n/a 0,27% 0,00% n/a
20/04/2026 100 0 100 99 n/a 0,23% 0,00% n/a
21/04/2026 100 0 101 94 n/a 0,24% 0,00% n/a
22/04/2026 100 0 99 95 n/a 0,24% 0,00% n/a
23/04/2026 100 0 96 94 n/a 0,24% 0,00% n/a
24/04/2026 100 0 93 93 n/a 0,24% 0,00% n/a
25/04/2026 100 0 92 94 n/a 0,24% 0,00% n/a
26/04/2026 100 0 89 91 n/a 0,24% 0,00% n/a
27/04/2026 100 0 90 92 n/a 0,21% 0,00% n/a
28/04/2026 100 0 87 89 n/a 0,21% 0,00% n/a
29/04/2026 100 0 88 92 n/a 0,24% 0,00% n/a
30/04/2026 100 0 95 91 n/a 0,21% 0,00% n/a

 

April 2026 - Customer Interface

                                     Availability Statistics                      Performance Statistics                             

Date Uptime 
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error 
response rate
Browser Error 
response rate
01/04/2026 99,99 0,01 910 965 0,03% 0,05%
02/04/2026 99,99 0,01 930 1057 0,03% 0,05%
03/04/2026 99,99 0,01 888 1080 0,03% 0,04%
04/04/2026 99,99 0,01 865 1057 0,02% 0,05%
05/04/2026 99,99 0,01 853 966 0,02% 0,07%
06/04/2026 99,99 0,01 890 950 0,02% 0,04%
07/04/2026 99,99 0,01 918 1089 0,03% 0,04%
08/04/2026 99,99 0,01 912 1090 0,03% 0,05%
09/04/2026 99,99 0,01 915 1030 0,03% 0,05%
10/04/2026 99,99 0,01 913 1018 0,03% 0,05%
11/04/2026 99,99 0,01 900 984 0,02% 0,06%
12/04/2026 99,99 0,01 864 968 0,02% 0,04%
13/04/2026 99,99 0,01 933 1067 0,03% 0,06%
14/04/2026 99,99 0,01 965 1151 0,03% 0,04%
15/04/2026 99,99 0,01 895 1032 0,03% 0,05%
16/04/2026 99,99 0,01 908 1000 0,03% 0,07%
17/04/2026 99,99 0,01 884 1002 0,03% 0,04%
18/04/2026 99,99 0,01 846 922 0,02% 0,07%
19/04/2026 99,99 0,01 843 922 0,02% 0,05%
20/04/2026 99,99 0,01 873 1060 0,03% 0,05%
21/04/2026 99,99 0,01 883 1056 0,03% 0,05%
22/04/2026 99,99 0,01 869 1064 0,03% 0,05%
23/04/2026 99,99 0,01 886 1046 0,03% 0,05%
24/04/2026 99,99 0,01 899 1067 0,03% 0,04%
25/04/2026 99,99 0,01 822 1000 0,02% 0,06%
26/04/2026 99,99 0,01 849 981 0,02% 0,06%
27/04/2026 99,99 0,01 893 1108 0,03% 0,05%
28/04/2026 99,99 0,01 889 1286 0,03% 0,04%
29/04/2026 99,99 0,01 885 1102 0,03% 0,05%
30/04/2026 99,99 0,01 875 1077 0,03% 0,04%

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