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The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces
  • The downtime of all interfaces (planned)
  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction
  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data
  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

May 2022 - Dedicated Interface

                              Availability Statistics                                                             Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/05/2022 100 0 106 71 n/a 1.26% 0.00% n/a
02/05/2022 100 0

114

75 n/a 1.92% 0.00% n/a
03/05/2022 100 0 114 82 n/a 1.73% 0.00% n/a
04/05/2022 100 0 114 82 n/a 1.75% 0.00% n/a
05/05/2022 100 0 116 82 n/a 1.31% 0.00% n/a
06/05/2022 100 0 114 87 n/a 1.19% 0.00% n/a
07/05/2022 100 0 109 87 n/a 0.95% 0.00% n/a
08/05/2022 100 0 107 91 n/a 0.78% 0.00% n/a
09/05/2022 100 0 121 124 n/a 1.69% 0.00% n/a
10/05/2022 100 0 118 103 n/a 1.48% 0.00% n/a
11/05/2022 100 0 123 111 n/a 1.37% 0.00% n/a
12/05/2022 100 0 118 103 n/a 1.78% 0.00% n/a
13/05/2022 100 0 114 99 n/a 1.01% 0.00% n/a
14/05/2022 100 0 106 101 n/a 0.83% 0.02% n/a
15/05/2022 100 0 105 91 n/a 0.89% 0.00% n/a
16/05/2022 100 0 114 87 n/a 1.72% 0.00% n/a
17/05/2022 100 0 109 87 n/a 1.41% 0.00% n/a
18/05/2022 100 0 109 80 n/a 1.09% 0.00% n/a
19/05/2022 100 0 112 87 n/a 1.47% 0.00% n/a
20/05/2022 100 0 110 78 n/a 1.71% 0.00% n/a
21/05/2022 100 0 106 82 n/a 0.88% 0.00% n/a
22/05/2022 100 0 113 74 n/a 1.48% 1.37% n/a
23/05/2022 100 0 119 79 n/a 1.43% 0.00% n/a
24/05/2022 100 0 112 81 n/a 1.13% 0.01% n/a
25/05/2022 100 0 108 100 n/a 1.10% 0.00% n/a
26/05/2022 100 0 100 70 n/a 1.04% 0.00% n/a
27/05/2022 100 0 108 110 n/a 1.08% 0.00% n/a
28/05/2022 100 0 98 71 n/a 0.93% 0.00% n/a
29/05/2022 100 0 99 69 n/a 0.79% 0.00% n/a
30/05/2022 100 0 112 74 n/a 1.19% 0.00% n/a
31/05/2022 100 0 108 75 n/a 1.24% 0.00% n/a

May 2022 - Customer Interface

                              Availability Statistics                                                                                            Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/05/2022 99.99 0.01 661 864 0.00% 0.00%
02/05/2022 99.99 0.01 684 858 0.00% 0.00%
03/05/2022 99.99 0.01 694 860 0.00% 0.01%
04/05/2022 99.99 0.01 683 968 0.00% 0.00%
05/05/2022 99.99 0.01 683 932 0.00% 0.00%
06/05/2022 99.99 0.01 689 919 0.00% 0.00%
07/05/2022 99.99 0.01 681 905 0.00% 0.00%
08/05/2022 99.99 0.01 637 899 0.00% 0.00%
09/05/2022 99.99 0.01 697 831 0.00% 0.00%
10/05/2022 99.99 0.01 694 893 0.00% 0.00%
11/05/2022 99.99 0.01 679 930 0.00% 0.00%
12/02/2022 99.99 0.01 685 870 0.00% 0.00%
13/05/2022 99.99 0.01 672 826 0.00% 0.00%
14/05/2022 99.99 0.01 681 766 0.00% 0.00%
15/05/2022 99.99 0.01 705 716 0.00% 0.00%
16/05/2022 99.99 0.01 687 882 0.00% 0.00%
17/05/2022 99.99 0.01 696 879 0.00% 0.00%
18/05/2022 99.99 0.01 701 869 0.00% 0.00%
19/05/2022 99.99 0.01 691 878 0.00% 0.00%
20/05/2022 99.99 0.01 681 897 0.00% 0.00%
21/05/2022 99.99 0.01 674 814 0.00% 0.01%
22/05/2022 99.99 0.01 657 850 0.00% 0.02%
23/05/2022 99.99 0.01 699 884 0.00% 0.00%
24/05/2022 99.99 0.01 688 899 0.00% 0.00%
25/05/2022 99.99 0.01 701 843 0.00% 0.00%
26/05/2022 99.99 0.01 677 816 0.00% 0.00%
27/05/2022 99.99 0.01 677 868 0.00% 0.01%
28/05/2022 99.99 0.01 688 814 0.00% 0.01%
29/05/2022 99.99 0.01 685 912 0.00% 0.01%
30/05/2022 99.99 0.01 695 860 0.00% 0.00%
31/05/2022 99.99 0.01 745 895 0.00% 0.00%

April 2022 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/04/2022 100 0 112 69 n/a 2.08% 0.00% n/a
02/04/2022 100 0 105 66 n/a 0.98% 0.00% n/a
03/04/2022 100 0 102 68 n/a 0.98% 0.01% n/a
04/04/2022 100 0 112 71 n/a 1.67% 0.02% n/a
05/04/2022 100 0 110 77 n/a 1.42% 0.00% n/a
06/04/2022 100 0 110 79 n/a 1.44% 0.00% n/a
07/04/2022 100 0 111 85 n/a 1.43% 0.00% n/a
08/04/2022 100 0 110 86 n/a 1.69% 0.00% n/a
09/04/2022 100 0 105 82 n/a 1.10% 0.00% n/a
10/04/2022 100 0 104 92 n/a 0.82% 0.00% n/a
11/04/2022 100 0 108 100 n/a 1.49% 0.00% n/a
12/04/2022 100 0 111 103 n/a 1.46% 0.00% n/a
13/04/2022 100 0 110 103 n/a 1.17% 0.00% n/a
14/04/2022 100 0 110 103 n/a 1.16% 0.00% n/a
15/04/2022 100 0 105 96 n/a 1.38% 0.00% n/a
16/04/2022 100 0 104 108 n/a 0.97% 0.00% n/a
17/04/2022 100 0 103 112 n/a 0.75% 0.00% n/a
18/04/2022 100 0 104 107 n/a 1.12% 0.00% n/a
19/04/2022 100 0 109 91 n/a 1.51% 0.00% n/a
20/04/2022 100 0 108 93 n/a 1.21% 0.02% n/a
21/04/2022 100 0 111 90 n/a 1.47% 0.00% n/a
22/04/2022 100 0 109 80 n/a 1.16% 0.00% n/a
23/04/2022 100 0 104 76 n/a 0.76% 0.00% n/a
24/04/2022 100 0 103 78 n/a 0.89% 0.00% n/a
25/04/2022 100 0 111 75 n/a 1.82% 0.00% n/a
26/04/2022 100 0 115 76 n/a 1.74% 0.00% n/a
27/04/2022 100 0 112 73 n/a 1.20% 0.00% n/a
28/04/2022 100 0 112 74 n/a 1.46% 0.00% n/a
29/04/2022 100 0 116 75 n/a 1.47% 0.00% n/a
30/04/2022 100 0 107 74 n/a 0.92% 0.00% n/a

 

April 2022 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/04/2022 99.99 0.01 704 887 0.00% 0.00%
02/04/2022 99.99 0.01 678 865 0.00% 0.00%
03/04/2022 99.99 0.01 664 869 0.00% 0.00%
04/04/2022 99.99 0.01 695 929 0.00% 0.00%
05/04/2022 99.99 0.01 696 920 0.00% 0.00%
06/04/2022 99.99 0.01 687 927 0.00% 0.00%
07/04/2022 99.99 0.01 707 876 0.00% 0.00%
08/04/2022 99.99 0.01 698 924 0.00% 0.00%
09/04/2022 99.99 0.01 698 843 0.00% 0.00%
10/04/2022 99.99 0.01 697 858 0.00% 0.00%
11/04/2022 99.99 0.01 686 864 0.00% 0.00%
12/04/2022 99.99 0.01 688 940 0.00% 0.00%
13/04/2022 99.99 0.01 685 848 0.00% 0.00%
14/04/2022 99.99 0.01 710 876 0.00% 0.00%
15/04/2022 99.99 0.01 684 836 0.00% 0.00%
16/04/2022 99.99 0.01 689 915 0.00% 0.00%
17/04/2022 99.99 0.01 690 857 0.00% 0.00%
18/04/2022 99.99 0.01 664 873 0.00% 0.00%
19/04/2022 99.99 0.01 700 866 0.00% 0.00%
20/04/2022 99.99 0.01 698 907 0.00% 0.00%
21/04/2022 99.99 0.01 709 854 0.00% 0.00%
22/04/2022 99.99 0.01 707 875 0.00% 0.00%
23/04/2022 99.99 0.01 684 808 0.00% 0.01%
24/04/2022 99.99 0.01 669 845 0.00% 0.00%
25/04/2022 99.99 0.01 687 888 0.00% 0.00%
26/04/2022 99.99 0.01 688 876 0.00% 0.00%
27/04/2022 99.99 0.01 688 901 0.00% 0.00%
28/04/2022 99.99 0.01 692 867 0.00% 0.00%
29/04/2022 99.99 0.01 695 849 0.00% 0.00%
30/04/2022 99.99 0.01 682 899 0.00% 0.00%

March 2022 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/03/2022 100 0 104 88 n/a 1.12% 0.00% n/a
02/03/2022 100 0 103 77 n/a 1.02% 0.04% n/a
03/03/2022 100 0 105 78 n/a 1.19% 0.05% n/a
04/03/2022 100 0 112 70 n/a 1.74% 0.03% n/a
05/03/2022 100 0 106 72 n/a 1.04% 0.02% n/a
06/03/2022 100 0 105 74 n/a 1.18% 0.05% n/a
07/03/2022 100 0 114 77 n/a 1.60% 0.02% n/a
08/03/2022 100 0 116 73 n/a 1.24% 0.00% n/a
09/03/2022 100 0 111 74 n/a 1.38% 0.00% n/a
10/03/2022 100 0 112 75 n/a 1.29% 0.01% n/a
11/03/2022 100 0 111 77 n/a 1.23% 0.02% n/a
12/03/2022 100 0 110 84 n/a 0.98% 0.02% n/a
13/03/2022 100 0 106 81 n/a 1.06% 0.10% n/a
14/03/2022 100 0 112 88 n/a 1.33% 0.05% n/a
15/03/2022 100 0 112 90 n/a 1.28% 0.05% n/a
16/03/2022 100 0 111 88 n/a 1.32% 0.00% n/a
17/03/2022 100 0 111 85 n/a 1.26% 0.06% n/a
18/03/2022 100 0 114 84 n/a 1.68% 0.00% n/a
19/03/2022 100 0 106 69 n/a 1.21% 0.04% n/a
20/03/2022 100 0 102 75 n/a 1.24% 0.05% n/a
21/03/2022 100 0 113 73 n/a 1.62% 0.03% n/a
22/03/2022 100 0 113 76 n/a 1.38% 0.01% n/a
23/03/2022 100 0 114 73 n/a 1.38% 0.00% n/a
24/03/2022 100 0 113 71 n/a 1.21% 0.01% n/a
25/03/2022 100 0 114 68 n/a 1.22% 0.01% n/a
26/03/2022 100 0 108 64 n/a 1.13% 0.00% n/a
27/03/2022 100 0 107 63 n/a 0.90% 0.01% n/a
28/03/2022 100 0 113 68 n/a 1.58% 0.02% n/a
29/03/2022 100 0 109 70 n/a 1.61% 0.00% n/a
30/03/2022 100 0 111 70 n/a 1.96% 0.01% n/a
31/03/2022 100 0 110 71 n/a 1.95% 0.00% n/a

 

March 2022 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/03/2022 99.99 0.01 585 743 0.00% 0.00%
02/03/2022 99.99 0.01 598 762 0.00% 0.00%
03/03/2022 99.99 0.01 575 754 0.00% 0.00%
04/03/2022 99.99 0.01 571 735 0.00% 0.00%
05/03/2022 99.99 0.01 556 745 0.00% 0.00%
06/03/2022 99.99 0.01 539 741 0.00% 0.00%
07/03/2022 99.99 0.01 591 761 0.00% 0.00%
08/03/2022 99.99 0.01 563 746 0.00% 0.00%
09/03/2022 99.99 0.01 561 726 0.00% 0.00%
10/03/2022 99.99 0.01 562 764 0.00% 0.00%
11/03/2022 99.99 0.01 562 742 0.00% 0.00%
12/03/2022 99.99 0.01 554 906 0.00% 0.02%
13/03/2022 99.99 0.01 534 774 0.00% 0.02%
14/03/2022 99.99 0.01 572 768 0.00% 0.01%
15/03/2022 99.99 0.01 555 746 0.00% 0,00%
16/03/2022 99.99 0.01 577 758 0.00% 0.00%
17/03/2022 99.99 0.01 583 759 0.00% 0.00%
18/03/2022 99.99 0.01 578 780 0.00% 0.00%
19/103/2022 99.99 0.01 559 747 0.00% 0.00%
20/03/2022 99.99 0.01 544 743 0.00% 0.00%
21/03/2022 99.99 0.01 588 755 0.00% 0.01%
22/03/2022 99.99 0.01 572 882 0.00% 0.01%
23/03/2022 99.99 0.01 639 848 0.00% 0.00%
24/03/2022 99.99 0.01 670 902 0.00% 0.00%
25/03/2022 99.99 0.01 669 853 0.00% 0.00%
26/03/2022 99.99 0.01 672 812 0.00% 0.00%
27/03/2022 99.99 0.01 649 851 0.00% 0.00%
28/03/2022 99.99 0.01 677 893 0.00% 0.00%
29/03/2022 99.99 0.01 679 876 0.00% 0.00%
30/03/2022 99.99 0.01 685 869 0.00% 0.00%
31/03/2022 99.99 0.01 693 973 0.00% 0.00%

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at developer@kbc.be.

The KBC website also offers further information on PSD2.

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Solution based questions : +32 2 4480 187 (on working days from 8 a.m. to 6 p.m.)

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