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The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces
  • The downtime of all interfaces (planned)
  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction
  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data
  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

May 2021 - Dedicated Interface

                              Availability Statistics                                                             Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/05/2021 100 0 92 87 n/a 0.44% 0.00% n/a
02/05/2021 100 0 94 80 n/a 0.40% 0.00% n/a
03/05/2021 100 0 101 83 n/a 0.53% 0.00% n/a
04/05/2021 100 0 101 86 n/a 0.47% 0.00% n/a
05/05/2021 100 0 99 88 n/a 0.48% 0.00% n/a
06/05/2021 100 0 186 345 n/a 3.31% 0.09% n/a
07/05/2021 100 0 96 96 n/a 0.49% 0.00% n/a
08/05/2021 100 0 90 132 n/a 0.32% 0.00% n/a
09/05/2021 100 0 88 118 n/a 0.33% 0.00% n/a
10/05/2021 100 0 97 105 n/a 0.67% 0.00% n/a
11/05/2021 100 0 96 105 n/a 0.53% 0.00% n/a
12/05/2021 100 0 93 106 n/a 0.50% 0.00% n/a
13/05/2021 100 0 88 92 n/a 0.24% 0.00% n/a
14/05/2021 100 0 89 100 n/a 0.40% 0.00% n/a
15/05/2021 100 0 90 113 n/a 0.36% 0.00% n/a
16/05/2021 100 0 88 104 n/a 0.27% 0.00% n/a
17/05/2021 100 0 100 93 n/a 0.62% 0.00% n/a
18/05/2021 100 0 98 94 n/a 0.52% 0.00% n/a
19/05/2021 100 0 96 98 n/a 0.41% 0.00% n/a
20/05/2021 100 0 97 106 n/a 0.39% 0.00% n/a
21/05/2021 100 0 99 81 n/a 0.76% 0.00% n/a
22/05/2021 100 0 96 84 n/a 0.32% 0.00% n/a
23/05/2021 100 0 98 78 n/a 0.39% 3.18% n/a
24/05/2021 100 0 96 66 n/a 0.41% 0.00% n/a
25/05/2021 100 0 100 60 n/a 0.47% 0.00% n/a
26/05/2021 100 0 100 59 n/a 0.40% 0.00% n/a
27/05/2021 100 0 96 57 n/a 0.38% 0.00% n/a
28/05/2021 100 0 90 58 n/a 0.36% 0.00% n/a
29/05/2021 100 0 85 59 n/a 0.21% 0,00% n/a
30/05/2021 100 0 83 60 n/a 0.13% 0,00% n/a
31/05/2021 100 0 95 60 n/a 0.42% 0,00% n/a

May 2021 - Customer Interface

                              Availability Statistics                                                                                            Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/05/2021 99.99 0.01 222 530 0.00% 0.00%
02/05/2021 99.99 0.01 240 522 0.00% 0.00%
03/05/2021 99.99 0.01 247 566 0.00% 0.00%
04/05/2021 99.99 0.01 230 560 0.00% 0.00%
05/05/2021 99.99 0.01 227 625 0.00% 0.00%
06/05/2021 99.99 0.01 252 910 0.00% 0.00%
07/05/2021 99.99 0.01 229 698 0.00% 0.00%
08/05/2021 99.99 0.01 225 749 0.00% 0.00%
09/05/2021 99.99 0.01 221 668 0.00% 0.00%
10/05/2021 99.99 0.01 239 695 0.00% 0.00%
11/05/2021 99.99 0.01 261 710 0.00% 0.00%
12/05/2021 99.99 0.01 264 702 0.00% 0.00%
13/05/2021 99.99 0.01 227 685 0.00% 0.00%
14/05/2021 99.99 0.01 233 718 0.00% 0.00%
15/05/2021 99.99 0.01 236 714 0.00% 0.00%
16/05/2021 99.99 0.01 223 675 0.00% 0.00%
17/05/2021 99.99 0.01 226 673 0.00% 0.00%
18/05/2021 99.99 0.01 240 745 0.00% 0.00%
19/05/2021 99.99 0.01 231 681 0.00% 0.00%
20/05/2021 99.99 0.01 227 763 0.00% 0.00%
21/05/2021 99.99 0.01 242 826 0.00% 0.00%
22/05/2021 99.99 0.01 224 802 0.00% 0.00%
23/05/2021 99.99 0.01 226 890 0.00% 0.00%
24/05/2021 99.99 0.01 221 814 0.00% 0.00%
25/05/2021 99.99 0.01 241 805 0.00% 0.00%
26/05/2021 99.99 0.01 238 823 0.00% 0.00%
27/05/2021 99.99 0.01 236 799 0.00% 0.00%
28/05/2021 99.99 0.01 232 860 0.00% 0.00%
29/05/2021 99.99 0.01 210 825 0.00% 0.00%
30/05/2021 99.99 0.01 221 775 0.00% 0.00%
31/05/2021 99.99 0.01 245 833 0.00% 0.00%

April 2021 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
1/04/21 100 0 98 59 n/a 1,09% 0,00% n/a

2/04/21

100 0 90 55 n/a 1,01% 0,00% n/a
3/04/21 100 0 89 54 n/a 0,68% 0,00% n/a
4/04/21 100 0 87 53 n/a 0,41% 0,00% n/a
5/04/21 100 0 88 53 n/a 0,59% 0,00% n/a

6/04/21

100 0 106 58 n/a 1,05% 0,00% n/a
7/04/21 100 0 98 60 n/a 0,70% 0,00% n/a
8/04/21 100 0 95 61 n/a 0,70% 0,00% n/a
9/04/21 100 0 95 63 n/a 0,46% 0,00% n/a
10/04/21 100 0 90 61 n/a 0,35% 0,00% n/a
11/04/21 100 0 87 61 n/a 0,36% 0,00% n/a
12/04/21 100 0 95 62 n/a 0,67% 0,00% n/a
13/04/21 100 0 94 59 n/a 0,55% 0,00% n/a
14/04/21 100 0 93 57 n/a 0,45% 0,00% n/a
15/04/21 100 0 93 58 n/a 0,48% 0,00% n/a
16/04/21 100 0 93 61 n/a 0,43% 0,00% n/a
17/04/21 100 0 88 61 n/a 0,25% 0,04% n/a
18/04/21 100 0 90 61 n/a 0,31% 0,00% n/a
19/04/21 100 0 96 61 n/a 0,56% 0,00% n/a
20/04/21 100 0 96 61 n/a 0,82% 0,00% n/a
21/04/21 100 0 94 64 n/a 0,54% 0,00% n/a
22/04/21 100 0 92 62 n/a 0,44% 0,00% n/a
23/04/21 100 0 93 59 n/a 0,65% 0,00% n/a
24/04/21 100 0 88 59 n/a 0,22% 0,00% n/a
25/04/21 100 0 88 58 n/a 0,27% 0,00% n/a
26/04/21 100 0 94 58 n/a 0,66% 0,00% n/a
27/04/21 100 0 94 59 n/a 0,46% 0,00% n/a
28/04/21 100 0 95 61 n/a 0,57% 0,00% n/a
29/04/21 100 0 98 74 n/a 0,67% 0,00% n/a
30/04/21 100 0 103 82 n/a 0,54% 0,00% n/a

 

April 2021 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
1/04/21 99.99 0.01 245 618 0.00% 0.00%
2/04/21 99.99 0.01 234 575 0.00% 0.00%
3/04/21 99.99 0.01 232 573 0.00% 0.00%
4/04/21 99.99 0.01 208 570 0.00% 0.00%
5/04/21 99.99 0.01 257 560 0.00% 0.00%
6/04/21 99.99 0.01 344 638 0.00% 0.02%
7/04/21 99.99 0.01 258 580 0.00% 0.00%
8/04/21 99.99 0.01 234 552 0.00% 0.00%
9/04/21 99.99 0.01 253 548 0.00% 0.00%
10/04/21 99.99 0.01 227 542 0.00% 0.00%
11/04/21 99.99 0.01 232 561 0.00% 0.00%
12/04/21 99.99 0.01 241 565 0.00% 0.00%
13/04/21 99.99 0.01 240 553 0.00% 0.00%
14/04/21 99.99 0.01 241 542 0.00% 0.00%
15/04/21 99.99 0.01 258 558 0.00% 0,00%
16/04/21 99.99 0.01 231 558 0.00% 0.00%
17/04/21 99.99 0.01 239 539 0.00% 0.00%
18/04/21 99.99 0.01 222 538 0.00% 0.00%
19/04/21 99.99 0.01 221 556 0.00% 0.00%
20/04/21 99.99 0.01 229 526 0.00% 0.00%
21/04/21 99.99 0.01 225 527 0.00% 0.00%
22/04/21 99.99 0.01 227 537 0.00% 0.00%
23/04/21 99.99 0.01 229 550 0.00% 0.00%
24/04/21 99.99 0.01 229 570 0.00% 0.00%
25/04/21 99.99 0.01 213 532 0.00% 0.00%
26/04/21 99.99 0.01 221 526 0.00% 0.00%
27/04/21 99.99 0.01 233 558 0.00% 0.00%
28/04/21 99.99 0.01 245 557 0.00% 0.00%
29/04/21 99.99 0.01 239 571 0.00% 0.00%
30/04/21 99.99 0.01 241 559 0.00% 0.00%

March 2021 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate

1/03/21

100 0 108 66 n/a 1.25% 0.00% n/a

2/03/21

100 0 104 72 n/a 1.04% 0.00% n/a
3/03/21 100 0 104 76 n/a 0.86% 0.07% n/a
4/03/21 100 0 101 68 n/a 0.92% 0.00% n/a
5/03/21 100 0 104 70 n/a 0.91% 0.00% n/a

6/03/21

100 0 92 68 n/a 0.71% 0.00% n/a
7/03/21 100 0 90 65 n/a 0.70% 0.00% n/a
8/03/21 100 0 101 73 n/a 1.00% 0.00% n/a
9/03/21 100 0 100 84 n/a 0.97% 0.04% n/a
10/03/21 100 0 97 72 n/a 0.93% 0.00% n/a
11/03/21 100 0 100 86 n/a 0.96% 0.00% n/a
12/03/21 100 0 101 94 n/a 1.07% 0.00% n/a
13/03/21 100 0 96 118 n/a 0.63% 0.00% n/a
14/03/21 100 0 96 81 n/a 1.02% 0.00% n/a
15/03/21 100 0 100 82 n/a 1.11% 0.00% n/a
16/03/21 100 0 99 87 n/a 0.87% 0.00% n/a
17/03/21 100 0 96 94 n/a 0.80% 0.00% n/a
18/03/21 100 0 97 94 n/a 0.97% 0.00% n/a
19/03/21 100 0 96 95 n/a 0.90% 0.00% n/a
20/03/21 100 0 88 94 n/a 0.67% 0.00% n/a
21/03/21 100 0 89 99 n/a 0.70% 0.00% n/a
22/03/21 100 0 99 85 n/a 0.96% 0.00% n/a
23/03/21 100 0 100 93 n/a 0.92% 0.00% n/a
24/03/21 100 0 99 97 n/a 1.08% 0.00% n/a
25/03/21 100 0 98 91 n/a 1.05% 0.31% n/a
26/03/21 100 0 98 68 n/a 1.05% 0.00% n/a
27/03/21 100 0 90 52 n/a 0.73% 0.00% n/a
28/03/21 100 0 89 52 n/a 0.81% 0.11% n/a
29/03/21 100 0 99 66 n/a 1.24% 0.14% n/a
30/03/21 100 0 93 53 n/a 0.91% 0.00% n/a
31/03/21 100 0 98 55 n/a 1,15% 0.00% n/a

 

March 2021 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
1/03/21 99.99 0.01 242 584 0.00% 0.00%
2/03/21 99.99 0.01 249 614 0.00% 0.00%
3/03/21 99.99 0.01 233 631 0.00% 0.00%
4/03/21 99.99 0.01 234 605 0.00% 0.00%
5/03/21 99.99 0.01 252 571 0.00% 0.00%
6/03/21 99.99 0.01 245 557 0.00% 0.00%
7/03/21 99.99 0.01 230 550 0.00% 0.00%
8/03/21 99.99 0.01 266 614 0.00% 0.00%
9/03/21 99.99 0.01 250 566 0.00% 0.00%
10/03/21 99.99 0.01 285 633 0.00% 0.00%
11/03/21 99.99 0.01 249 609 0.00% 0.00%
12/03/21 99.99 0.01 256 583 0.00% 0.00%
13/03/21 99.99 0.01 236 599 0.00% 0.00%
14/03/21 99.99 0.01 217 570 0.00% 0.00%
15/03/21 99.99 0.01 242 581 0.00% 0,00%
16/03/21 99.99 0.01 236 573 0.00% 0.00%
17/03/21 99.99 0.01 987 543 0.00% 0.00%
18/03/21 99.99 0.01 239 567 0.00% 0.00%
19/03/21 99.99 0.01 230 538 0.00% 0.00%
20/03/21 99.99 0.01 224 551 0.00% 0.00%
21/03/21 99.99 0.01 254 555 0.00% 0.00%
22/03/21 99.99 0.01 277 564 0.00% 0.00%
23/03/21 99.99 0.01 257 598 0.00% 0.00%
24/03/21 99.99 0.01 248 589 0.00% 0.00%
25/03/21 99.99 0.01 241 573 0.00% 0.00%
26/03/21 99.99 0.01 241 577 0.00% 0.00%
27/03/21 99.99 0.01 227 539 0.00% 0.00%
28/03/21 99.99 0.01 237 529 0.00% 0.00%
29/03/21 99.99 0.01 269 525 0.00% 0.00%
30/03/21 99.99 0.01 335 575 0.00% 0.00%
31/03/21 99.99 0.01 255 614 0.00% 0.00%

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at psd2@kbc.be 

The KBC website also offers further information on PSD2.

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