Skip to main content

The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces
  • The downtime of all interfaces (planned)
  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction
  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data
  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

October 2021 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/10/2021 100 0 152 87 n/a 1.12% 0.01% n/a
02/10/2021 100 0 138 84 n/a 0.72% 0.01% n/a
03/10/2021 100 0 137 85 n/a 0.74% 0.00% n/a
04/10/2021 100 0 149 88  n/a 1.17% 0.01% n/a
05/10/2021 100 0 151 110 n/a 1.00% 0.06% n/a
06/10/2021 100 0 148 112 n/a 0.89% 0.00% n/a
07/10/2021 100 0 151 110 n/a 0.94% 0.00% n/a
08/10/2021 100 0 147 113 n/a 0.96% 0.05% n/a
09/10/2021 100 0 144 146 n/a 0.68% 0.13% n/a
10/10/2021 100 0 142 143 n/a 0.68% 0.08% n/a
11/10/2021 100 0 151 107 n/a 1.06% 0.02% n/a
12/10/2021 100 0 151 106 n/a 1.21% 0.01% n/a
13/10/2021 100 0 153 104 n/a 0.98% 0.01% n/a
14/10/2021 100 0 150 132 n/a 1.09% 0.08% n/a
15/10/2021 100 0 151 125 n/a 1.07% 0.13% n/a
16/10/2021 100 0 150 135 n/a 1.08% 0.19% n/a
17/10/2021 100 0 184 129 n/a 1.50% 0.00% n/a
18/10/2021 100 0 197 113 n/a 2.79% 0.04% n/a
19/10/2021 100 0 200 102 n/a 2.96% 0.00% n/a
20/10/2021 100 0 191 104 n/a 2.72% 0.05% n/a
21/10/2021 100 0 161 123 n/a 1.57% 0.13% n/a
22/10/2021 100 0 160 112 n/a 1.57% 0.00% n/a
23/10/2021 100 0 169 132 n/a 1.79% 8.72% n/a
24/10/2021 100 0 147 116 n/a 0.88% 2.89% n/a
25/10/2021 100 0 158 97 n/a 1.55% 0.00% n/a
26/10/2021 100 0 157 89 n/a 1.40% 0.01% n/a
27/10/2021 100 0 158 89 n/a 1.47% 0.00% n/a
28/10/2021 100 0 126 78 n/a 2.61% 0.00% n/a
29/10/2021 100 0 135 86 n/a 1.08% 0.00% n/a
30/10/2021 100 0 126 78 n/a 0.66% 0.00% n/a
31/10/2021 100 0 123 78 n/a 0.58% 0.00% n/a

 

October 2021 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/10/2021 99.99 0.01 668 760 0.00% 0.00%
02/10/2021 99.99 0.01 640 747 0.00% 0.00%
03/10/2021 99.99 0.01 649 730 0.00% 0.00%
04/10/2021 99.99 0.01 661 738 0.00% 0.00%
05/10/2021 99.99 0.01 647 771 0.00% 0.00%
06/10/2021 99.99 0.01 655 707 0.00% 0.00%
07/10/2021 99.99 0.01 627 764 0.00% 0.00%
08/10/2021 99.99 0.01 630 744 0.00% 0.00%
09/10/2021 99.99 0.01 628 756 0.00% 0.00%
10/10/2021 99.99 0.01 728 723 0.00% 0.00%
11/10/2021 99.99 0.01 628 743 0.00% 0.00%
12/10/2021 99.99 0.01 636 749 0.00% 0.00%
13/10/2021 99.99 0.01 622 766 0.00% 0.00%
14/10/2021 99.99 0.01 644 791 0.00% 0.00%
15/10/2021 99.99 0.01 636 787 0.00% 0.00%
16/10/2021 99.99 0.01 614 739 0.00% 0.00%
17/10/2021 99.99 0.01 611 753 0.00% 0.00%
18/10/2021 99.99 0.01 663 742 0.00% 0.00%
19/10/2021 99.99 0.01 624 757 0.00% 0.00%
20/10/2021 99.99 0.01 622 753 0.00% 0.00%
21/10/2021 99.99 0.01 626 755 0.00% 0.00%
22/10/2021 99.99 0.01 637 772 0.00% 0.00%
23/10/2021 99.99 0.01 608 822 0.00% 0.00%
24/10/2021 99.99 0.01 607 786 0.00% 0.00%
25/10/2021 99.99 0.01 636 753 0.00% 0.00%
26/10/2021 99.99 0.01 619 759 0.00% 0.00%
27/10/2021 99.99 0.01 628 787 0.00% 0.00%
28/10/2021 99.99 0.01 645 778 0.00% 0.00%
29/10/2021 99.99 0.01 632 784 0.00% 0.00%
30/10/2021 99.99 0.01 611 809 0.00% 0.00%
31/10/2021 99.99 0.01 626 762 0.00% 0.00%

September 2021 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/09/21 100 0 152 93 n/a 6.84% 6.39% n/a
02/09/21 100 0 166 96 n/a 3.55% 4.18% n/a
03/09/21 100 0 153 113 n/a 0.52% 0.03% n/a
04/09/21 100 0 176 170 n/a 0.35% 0.00% n/a
05/09/21 100 0 137 149 n/a 0.32% 0.00% n/a
06/09/21 100 0 163 141 n/a 5.75% 5.48% n/a
07/09/21 100 0 172 132 n/a 12.79% 5.53% n/a
08/09/21 100 0 151 123 n/a 0.98% 0.05% n/a
09/09/21 100 0 357 798 n/a 11.44% 12.63% n/a
10/09/21 100 0 150 116 n/a 1.02% 0.00% n/a
11/09/21 100 0 139 134 n/a 0.63% 0.00% n/a
12/09/21 100 0 120 120 n/a 0.69% 0.00% n/a
13/09/21 100 0 132 108 n/a 0.86% 0.00% n/a
14/09/21 100 0 127 104 n/a 1.11% 0.00% n/a
15/09/21 100 0 126 96 n/a 1.06% 0.00% n/a
16/09/21 100 0 124 93 n/a 1.00% 0.00% n/a
17/09/21 100 0 122 95 n/a 0.91% 0.00% n/a
18/09/21 100 0 205 216 n/a 1.93% 1.06% n/a
19/09/21 100 0 306 299 n/a 2.07% 0.34% n/a
20/09/21 100 0 311 234 n/a 3.14% 0.10% n/a
21/09/21 100 0 310 229 n/a 2.58% 0.00% n/a
22/09/21 100 0 308 223 n/a 2.23% 0.00% n/a
23/09/21 100 0 298 236 n/a 2.14% 0.03% n/a
24/09/21 100 0 307 226 n/a 2.57% 0.04% n/a
25/09/21 100 0 301 225 n/a 1.69% 0.00% n/a
26/09/21 100 0 299 227 n/a 1.43% 0.06% n/a
27/09/21 100 0 310 223 n/a 2.33% 0.02% n/a
28/09/21 100 0 304 208 n/a 2.27% 0.00% n/a
29/09/21 100 0 147 101 n/a 1.16% 0.00% n/a
30/09/21 100 0 151 95 n/a 1.90% 0.00% n/a

 

September 2021 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/09/21 99.99 0.01 653 766 0.00% 0.00%
02/09/21 99.99 0.01 652 772 0.00% 0.00%
03/09/21 99.99 0.01 629 756 0.00% 0.00%
04/09/21 99.99 0.01 733 769 0.00% 0.00%
05/09/21 99.99 0.01 622 725 0.00% 0.00%
06/09/21 99.99 0.01 645 775 0.00% 0.00%
07/09/21 99.99 0.01 661 739 0.00% 0.00%
08/09/21 99.99 0.01 637 765 0.00% 0.00%
09/09/21 99.99 0.01 642 759 0.00% 0.00%
10/09/21 99.99 0.01 642 818 0.00% 0.00%
11/09/21 99.99 0.01 605 819 0.00% 0.00%
12/09/21 99.99 0.01 524 745 0.00% 0.00%
13/09/21 99.99 0.01 587 716 0.00% 0.00%
14/09/21 99.99 0.01 590 771 0.00% 0.00%
15/09/21 99.99 0.01 605 757 0.00% 0,00%
16/09/21 99.99 0.01 585 785 0.00% 0.00%
17/09/21 99.99 0.01 578 749 0.00% 0.00%
18/09/21 99.99 0.01 592 864 0.01% 0.01%
19/09/21 99.99 0.01 628 790 0.00% 0.00%
20/09/21 99.99 0.01 636 780 0.00% 0.00%
21/09/21 99.99 0.01 639 808 0.00% 0.00%
22/09/21 99.99 0.01 646 839 0.00% 0.00%
23/09/21 99.99 0.01 661 812 0.00% 0.00%
24/09/21 99.99 0.01 653 714 0.00% 0.00%
25/09/21 99.99 0.01 635 667 0.00% 0.00%
26/09/21 99.99 0.01 645 695 0.00% 0.00%
27/09/21 99.99 0.01 659 714 0.00% 0.00%
28/09/21 99.99 0.01 651 716 0.00% 0.00%
29/09/21 99.99 0.01 660 715 0.00% 0.00%
30/09/21 99.99 0.01 653 719 0.00% 0.00%

August 2021 - Dedicated Interface

                              Availability Statistics                                                             Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/08/2021 100 0 105 83 n/a 0.42% 0.00% n/a
02/08/2021 100 0 112 79 n/a 0.57% 0.00% n/a
03/08/2021 100 0 111 85 n/a 0.76% 0.00% n/a
04/08/2021 100 0 113 93 n/a 0.73% 0.00% n/a
05/08/2021 100 0 111 104 n/a 0.66% 0.00% n/a
06/08/2021 100 0 113 109 n/a 0.85% 0.00% n/a
07/08/2021 100 0 115 114 n/a 0.53% 0.00% n/a
08/08/2021 100 0 105 110 n/a 0.45% 0.00% n/a
09/08/2021 100 0 115 108 n/a 0.97% 0.00% n/a
10/08/2021 100 0 114 94 n/a 0.80% 0.00% n/a
11/08/2021 100 0 109 89 n/a 0.60% 0.00% n/a
12/08/2021 100 0 109 88 n/a 0.60% 0.00% n/a
13/08/2021 100 0 550 1297 n/a 3.90% 2.06% n/a
14/08/2021 100 0 107 112 n/a 0.46% 0.00% n/a
15/08/2021 100 0 104 142 n/a 0.52% 0.00% n/a
16/08/2021 100 0 111 112 n/a 0.70% 0.00% n/a
17/08/2021 100 0 110 99 n/a 0.75% 0.00% n/a
18/08/2021 100 0 110 107 n/a 0.74% 0.00% n/a
19/08/2021 100 0 111 79 n/a 0.67% 0.00% n/a
20/08/2021 100 0 102 80 n/a 0.60% 0.00% n/a
21/08/2021 100 0 91 85 n/a 0.29% 0.00% n/a
22/08/2021 100 0 109 80 n/a 0.39% 0.00% n/a
23/08/2021 100 0 132 79 n/a 0.93% 0.00% n/a
24/08/2021 100 0 131 86 n/a 1.37% 0.00% n/a
25/08/2021 100 0 128 97 n/a 0;83% 0.00% n/a
26/08/2021 100 0 129 90 n/a 1.23% 0.00% n/a
27/08/2021 100 0 133 97 n/a 0.95% 0.00% n/a
28/08/2021 100 0 125 97 n/a 3.95% 6.76% n/a
29/08/2021 100 0 88 95 n/a 31.46% 56,80% n/a
30/08/2021 100 0 89 85 n/a 38.97% 47.78% n/a
31/08/2021 100 0 136 111 n/a 13.64% 12,98% n/a

August 2021 - Customer Interface

                              Availability Statistics                                                                                            Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/08/2021 99.99 0.01 620 775 0.00% 0.00%
02/08/2021 99.99 0.01 641 777 0.00% 0.00%
03/08/2021 99.99 0.01 645 777 0.00% 0.00%
04/08/2021 99.99 0.01 646 775 0.00% 0.00%
05/08/2021 99.99 0.01 646 779 0.00% 0.00%
06/08/2021 99.99 0.01 647 810 0.00% 0.00%
07/08/2021 99.99 0.01 634 812 0.00% 0.00%
08/08/2021 99.99 0.01 641 798 0.00% 0.00%
09/08/2021 99.99 0.01 655 777 0.00% 0.00%
10/08/2021 99.99 0.01 630 791 0.00% 0.00%
11/08/2021 99.99 0.01 636 812 0.00% 0.00%
12/08/2021 99.99 0.01 645 824 0.00% 0.00%
13/08/2021 99.99 0.01 658 823 0.00% 0.00%
14/08/2021 99.99 0.01 664 810 0.00% 0.00%
15/08/2021 99.99 0.01 651 804 0.00% 0.00%
16/08/2021 99.99 0.01 674 818 0.00% 0.00%
17/08/2021 99.99 0.01 670 805 0.00% 0.00%
18/08/2021 99.99 0.01 679 820 0.00% 0.00%
19/08/2021 99.99 0.01 636 793 0.00% 0.00%
20/08/2021 99.99 0.01 639 821 0.00% 0.00%
21/08/2021 99.99 0.01 623 811 0.00% 0.00%
22/08/2021 99.99 0.01 627 786 0.00% 0.00%
23/08/2021 99.99 0.01 645 788 0.00% 0.00%
24/08/2021 99.99 0.01 644 797 0.00% 0.00%
25/08/2021 99.99 0.01 647 803 0.00% 0.00%
26/08/2021 99.99 0.01 646 795 0.00% 0.00%
27/08/2021 99.99 0.01 642 784 0.00% 0.00%
28/08/2021 99.99 0.01 634 768 0.00% 0.00%
29/08/2021 99.99 0.01 626 769 0.00% 0.00%
30/08/2021 99.99 0.01 646 777 0.00% 0.00%
31/08/2021 99.99 0.01 654 781 0.00% 0.00%

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at developer@kbc.be.

The KBC website also offers further information on PSD2.

About us

KBC Open Banking & Insurance fosters innovation
to take your business to the next level.

Contact us

Solution based questions : +32 2 4480 187 (on working days from 8 a.m. to 6 p.m.)

Technical based questions : Contact