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The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces
  • The downtime of all interfaces (planned)
  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction
  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data
  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

August 2021 - Dedicated Interface

                              Availability Statistics                                                             Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/08/2021 100 0 105 83 n/a 0.42% 0.00% n/a
02/08/2021 100 0 112 79 n/a 0.57% 0.00% n/a
03/08/2021 100 0 111 85 n/a 0.76% 0.00% n/a
04/08/2021 100 0 113 93 n/a 0.73% 0.00% n/a
05/08/2021 100 0 111 104 n/a 0.66% 0.00% n/a
06/08/2021 100 0 113 109 n/a 0.85% 0.00% n/a
07/08/2021 100 0 115 114 n/a 0.53% 0.00% n/a
08/08/2021 100 0 105 110 n/a 0.45% 0.00% n/a
09/08/2021 100 0 115 108 n/a 0.97% 0.00% n/a
10/08/2021 100 0 114 94 n/a 0.80% 0.00% n/a
11/08/2021 100 0 109 89 n/a 0.60% 0.00% n/a
12/08/2021 100 0 109 88 n/a 0.60% 0.00% n/a
13/08/2021 100 0 550 1297 n/a 3.90% 2.06% n/a
14/08/2021 100 0 107 112 n/a 0.46% 0.00% n/a
15/08/2021 100 0 104 142 n/a 0.52% 0.00% n/a
16/08/2021 100 0 111 112 n/a 0.70% 0.00% n/a
17/08/2021 100 0 110 99 n/a 0.75% 0.00% n/a
18/08/2021 100 0 110 107 n/a 0.74% 0.00% n/a
19/08/2021 100 0 111 79 n/a 0.67% 0.00% n/a
20/08/2021 100 0 102 80 n/a 0.60% 0.00% n/a
21/08/2021 100 0 91 85 n/a 0.29% 0.00% n/a
22/08/2021 100 0 109 80 n/a 0.39% 0.00% n/a
23/08/2021 100 0 132 79 n/a 0.93% 0.00% n/a
24/08/2021 100 0 131 86 n/a 1.37% 0.00% n/a
25/08/2021 100 0 128 97 n/a 0;83% 0.00% n/a
26/08/2021 100 0 129 90 n/a 1.23% 0.00% n/a
27/08/2021 100 0 133 97 n/a 0.95% 0.00% n/a
28/08/2021 100 0 125 97 n/a 3.95% 6.76% n/a
29/08/2021 100 0 88 95 n/a 31.46% 56,80% n/a
30/08/2021 100 0 89 85 n/a 38.97% 47.78% n/a
31/08/2021 100 0 136 111 n/a 13.64% 12,98% n/a

August 2021 - Customer Interface

                              Availability Statistics                                                                                            Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/08/2021 99.99 0.01 620 775 0.00% 0.00%
02/08/2021 99.99 0.01 641 777 0.00% 0.00%
03/08/2021 99.99 0.01 645 777 0.00% 0.00%
04/08/2021 99.99 0.01 646 775 0.00% 0.00%
05/08/2021 99.99 0.01 646 779 0.00% 0.00%
06/08/2021 99.99 0.01 647 810 0.00% 0.00%
07/08/2021 99.99 0.01 634 812 0.00% 0.00%
08/08/2021 99.99 0.01 641 798 0.00% 0.00%
09/08/2021 99.99 0.01 655 777 0.00% 0.00%
10/08/2021 99.99 0.01 630 791 0.00% 0.00%
11/08/2021 99.99 0.01 636 812 0.00% 0.00%
12/08/2021 99.99 0.01 645 824 0.00% 0.00%
13/08/2021 99.99 0.01 658 823 0.00% 0.00%
14/08/2021 99.99 0.01 664 810 0.00% 0.00%
15/08/2021 99.99 0.01 651 804 0.00% 0.00%
16/08/2021 99.99 0.01 674 818 0.00% 0.00%
17/08/2021 99.99 0.01 670 805 0.00% 0.00%
18/08/2021 99.99 0.01 679 820 0.00% 0.00%
19/08/2021 99.99 0.01 636 793 0.00% 0.00%
20/08/2021 99.99 0.01 639 821 0.00% 0.00%
21/08/2021 99.99 0.01 623 811 0.00% 0.00%
22/08/2021 99.99 0.01 627 786 0.00% 0.00%
23/08/2021 99.99 0.01 645 788 0.00% 0.00%
24/08/2021 99.99 0.01 644 797 0.00% 0.00%
25/08/2021 99.99 0.01 647 803 0.00% 0.00%
26/08/2021 99.99 0.01 646 795 0.00% 0.00%
27/08/2021 99.99 0.01 642 784 0.00% 0.00%
28/08/2021 99.99 0.01 634 768 0.00% 0.00%
29/08/2021 99.99 0.01 626 769 0.00% 0.00%
30/08/2021 99.99 0.01 646 777 0.00% 0.00%
31/08/2021 99.99 0.01 654 781 0.00% 0.00%

July 2021 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/07/2021 100 0 120 92  n/a 1.13% 0.02% n/a
02/07/2021 100 0 101 78  n/a 0.52% 0.00% n/a
03/07/2021 100 0 96  82  n/a 0.36% 0.00% n/a
04/07/2021 100 0 95  86  n/a 0.34% 0.00% n/a
05/07/2021 100 0 102 83  n/a 0.52% 0.00% n/a
06/07/2021 100 0 101 79  n/a 1.30% 0.00% n/a
07/07/2021 100 0 107 80  n/a 0.83% 0.00% n/a
08/07/2021 100 0 113 82  n/a 0.96% 0.00% n/a
09/07/2021 100 0 114 82  n/a 0.67% 0.00% n/a
10/07/2021 100 0 108 81  n/a 0.37% 0.00% n/a
11/07/2021 100 0 106 82  n/a 0.26% 0.00% n/a
12/07/2021 100 0 114 79  n/a 0.70% 0.01% n/a
13/07/2021 100 0 109 74  n/a 0.70% 0.00% n/a
14/07/2021 100 0 113 74  n/a 0.84% 0.00% n/a
15/07/2021 100 0 110 83  n/a 0.47% 0.00% n/a
16/07/2021 100 0 112 97  n/a 0.57% 0.00% n/a
17/07/2021 100 0 105 105 n/a 0.43% 0.00% n/a
18/07/2021 100 0 105 105 n/a 0.36% 0.00% n/a
19/07/2021 100 0 107 97  n/a 0.65% 0.00% n/a
20/07/2021 100 0 106 88  n/a 0.59% 0.00% n/a
21/07/2021 100 0 103 84  n/a 0.55% 0.00% n/a
22/07/2021 100 0 113 105 n/a 0.68% 0.00% n/a
23/07/2021 100 0 106 93  n/a 0.74% 0.00% n/a
24/07/2021 100 0 105 105 n/a 0.52% 0.00% n/a
25/07/2021 100 0 103 107 n/a 0.45% 0.00% n/a
26/07/2021 100 0 111 110 n/a 1.00% 0.00% n/a
27/07/2021 100 0 110 78  n/a 0.72% 0.00% n/a
28/07/2021 100 0 110 85  n/a 0.63% 0.00% n/a
29/07/2021 100 0 110 85  n/a 0.68% 0.00% n/a
30/07/2021 100 0 109 84  n/a 0.61% 0.00% n/a
31/07/2021 100 0 108 87  n/a 0.35% 0.00% n/a

 

July 2021 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/07/2021 99.99 0.01 641 789 0.00% 0.00%
02/07/2021 99.99 0.01 637 773 0.00% 0.00%
03/07/2021 99.99 0.01 642 807 0.00% 0.00%
04/07/2021 99.99 0.01 644 791 0.00% 0.00%
05/07/2021 99.99 0.01 628 793 0.00% 0.00%
06/07/2021 99.99 0.01 631 764 0.00% 0.00%
07/07/2021 99.99 0.01 616 771 0.00% 0.00%
08/07/2021 99.99 0.01 635 783 0.00% 0.00%
09/07/2021 99.99 0.01 642 779 0.00% 0.00%
10/07/2021 99.99 0.01 621 763 0.00% 0.00%
11/07/2021 99.99 0.01 616 775 0.00% 0.00%
12/07/2021 99.99 0.01 631 750 0.00% 0.00%
13/07/2021 99.99 0.01 628 770 0.00% 0.00%
14/07/2021 99.99 0.01 634 794 0.00% 0.00%
15/07/2021 99.99 0.01 644 781 0.00% 0.00%
16/07/2021 99.99 0.01 663 792 0.00% 0.00%
17/07/2021 99.99 0.01 622 789 0.00% 0.00%
18/07/2021 99.99 0.01 627 819 0.00% 0.00%
19/07/2021 99.99 0.01 653 832 0.00% 0.00%
20/07/2021 99.99 0.01 652 801 0.00% 0.00%
21/07/2021 99.99 0.01 638 816 0.00% 0.00%
22/07/2021 99.99 0.01 666 804 0.00% 0.00%
23/07/2021 99.99 0.01 646 857 0.00% 0.00%
24/07/2021 99.99 0.01 644 820 0.00% 0.00%
25/07/2021 99.99 0.01 636 772 0.00% 0.00%
26/07/2021 99.99 0.01 642 798 0.00% 0.01%
27/07/2021 99.99 0.01 639 860 0.00% 0.00%
28/07/2021 99.99 0.01 654 799 0.00% 0.00%
29/07/2021 99.99 0.01 639 795 0.00% 0.00%
30/07/2021 99.99 0.01 642 854 0.00% 0.00%
31/07/2021 99.99 0.01 638 795 0.00% 0.00%

June 2021 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/06/21 100 0 93 56 n/a 0.31% 0.00% n/a
02/06/21 100 0 97 57 n/a 0.42% 0.00% n/a
03/06/21 100 0 99 56 n/a 0.42% 0.00% n/a
04/06/21 100 0 101 58 n/a 0.41% 0.00% n/a
05/06/21 100 0 97 59 n/a 0.33% 0.00% n/a
06/06/21 100 0 95 58 n/a 0.31% 0.00% n/a
07/06/21 100 0 102 58 n/a 0.44% 0.00% n/a
08/06/21 100 0 103 57 n/a 0.37% 0.00% n/a
09/06/21 100 0 101 59 n/a 0.43% 0.00% n/a
10/06/21 100 0 288 435 n/a 1.20% 0.00% n/a
11/06/21 100 0 100 75 n/a 0.42% 0.00% n/a
12/06/21 100 0 96 88 n/a 0.31% 0.00% n/a
13/06/21 100 0 95 111 n/a 0.21% 0.00% n/a
14/06/21 100 0 103 95 n/a 0.42% 0.00% n/a
15/06/21 100 0 104 88 n/a 0.46% 0.00% n/a
16/06/21 100 0 103 85 n/a 0.42% 0.00% n/a
17/06/21 100 0 102 85 n/a 0.39% 0.00% n/a
18/06/21 100 0 101 83 n/a 0.44% 0.00% n/a
19/06/21 100 0 99 87 n/a 0.33% 0.00% n/a
20/06/21 100 0 102 90 n/a 0.29% 0.00% n/a
21/06/21 100 0 107 79 n/a 0.52% 0.00% n/a
22/06/21 100 0 107 79 n/a 0.55% 0.00% n/a
23/06/21 100 0 105 80 n/a 0.52% 0.00% n/a
24/06/21 100 0 105 80 n/a 0.64% 0.00% n/a
25/06/21 100 0 100 81 n/a 0.53% 0.00% n/a
26/06/21 100 0 100 86 n/a 0.31% 0.00% n/a
27/06/21 100 0 102 90 n/a 0.31% 2.92% n/a
28/06/21 100 0 110 85 n/a 0.53% 0.00% n/a
29/06/21 100 0 103 80 n/a 0.64% 0.00% n/a
30/06/21 100 0 105 80 n/a 0.63% 0.00% n/a

 

June 2021 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/06/21 99.99 0.01 257 837 0.00% 0.00%
02/06/21 99.99 0.01 223 775 0.00% 0.00%
03/06/21 99.99 0.01 237 811 0.00% 0.00%
04/06/21 99.99 0.01 229 795 0.00% 0.00%
05/06/21 99.99 0.01 229 755 0.00% 0.00%
06/06/21 99.99 0.01 228 819 0.00% 0.00%
07/06/21 99.99 0.01 255 865 0.00% 0.00%
08/06/21 99.99 0.01 242 819 0.00% 0.00%
09/06/21 99.99 0.01 233 814 0.00% 0.00%
10/06/21 99.99 0.01 265 799 0.00% 0.00%
11/06/21 99.99 0.01 235 806 0.00% 0.00%
12/06/21 99.99 0.01 227 814 0.00% 0.00%
13/06/21 99.99 0.01 210 781 0.00% 0.00%
14/06/21 99.99 0.01 229 778 0.00% 0.00%
15/06/21 99.99 0.01 233 767 0.00% 0,00%
16/06/21 99.99 0.01 222 778 0.00% 0.00%
17/06/21 99.99 0.01 236 819 0.00% 0.00%
18/06/21 99.99 0.01 225 801 0.00% 0.00%
19/06/21 99.99 0.01 253 768 0.00% 0.00%
20/06/21 99.99 0.01 202 779 0.00% 0.00%
21/06/21 99.99 0.01 213 803 0.00% 0.00%
22/06/21 99.99 0.01 223 795 0.00% 0.00%
23/06/21 99.99 0.01 222 839 0.00% 0.00%
24/06/21 99.99 0.01 210 798 0.00% 0.00%
25/06/21 99.99 0.01 212 771 0.00% 0.00%
26/06/21 99.99 0.01 218 764 0.00% 0.00%
27/06/21 99.99 0.01 206 865 0.00% 0.00%
28/06/21 99.99 0.01 209 809 0.00% 0.00%
29/06/21 99.99 0.01 208 799 0.00% 0.00%
30/06/21 99.99 0.01 327 812 0.00% 0.00%

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at developer@kbc.be.

The KBC website also offers further information on PSD2.

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