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The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces
  • The downtime of all interfaces (planned)
  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction
  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data
  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

December 2021 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/12/21 100 0 115 75 n/a 0.86% 0.01% n/a
02/12/21 100 0 114 77 n/a 1.36% 0.03% n/a
03/12/21 100 0 110 94 n/a 0.85% 0.00% n/a
04/12/21 100 0 105 142 n/a 0.60% 0.22% n/a
05/12/21 100 0 102 135 n/a 0.65% 1.00% n/a
06/12/21 100 0 113 122 n/a 1.07% 0.20% n/a
07/12/21 100 0 112 113 n/a 0.95% 0.00% n/a
08/12/21 100 0 111 122 n/a 0.89% 0.58% n/a
09/12/21 100 0 112 111 n/a 0.91% 0.07% n/a
10/12/21 100 0 114 114 n/a 0.99% 0.17% n/a
11/12/21 100 0 105 139 n/a 0.67% 0.52% n/a
12/12/21 100 0 106 135 n/a 0.76% 0.60% n/a
13/12/21 100 0 114 124 n/a 1.08% 0.23% n/a
14/12/21 100 0 113 133 n/a 1.13% 0.24% n/a
15/12/21 100 0 114 129 n/a 0.87% 0.33% n/a
16/12/21 100 0 116 110 n/a 1.12% 0.13% n/a
17/12/21 100 0 113 101 n/a 1.08% 0.13% n/a
18/12/21 100 0 109 98 n/a 0.84% 0.24% n/a
19/12/21 100 0 104 127 n/a 0.88% 0.27% n/a
20/12/21 100 0 113 107 n/a 1.22% 0.08% n/a
21/12/21 100 0 111 122 n/a 0.97% 0.28% n/a
22/12/21 100 0 113 121 n/a 0.96% 0.12% n/a
23/12/21 100 0 112 91 n/a 1.04% 0.09% n/a
24/12/21 100 0 109 90 n/a 0.92% 0.06% n/a
25/12/21 100 0 103 88 n/a 0.77% 0.04% n/a
26/12/21 100 0 104 88 n/a 0.92% 0.12% n/a
27/12/21 100 0 107 97 n/a 1.27% 0.19% n/a
28/12/21 100 0 108 102 n/a 1.16% 0.12% n/a
29/12/21 100 0 107 89 n/a 1.30% 0.04% n/a
30/12/21 100 0 107 73 n/a 1.21% 0.00% n/a
31/12/21 100 0 107 73 n/a 0.89% 0.04% n/a

 

December 2021 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/12/21 99.99 0.01 612 716 0.00% 0.00%
02/12/21 99.99 0.01 603 767 0.00% 0.00%
03/12/21 99.99 0.01 595 790 0.00% 0.00%
04/12/21 99.99 0.01 604 785 0.00% 0.00%
05/12/21 99.99 0.01 581 781 0.00% 0.00%
06/12/21 99.99 0.01 590 711 0.00% 0.00%
07/12/21 99.99 0.01 583 747 0.00% 0.00%
08/12/21 99.99 0.01 573 719 0.00% 0.00%
09/12/21 99.99 0.01 571 732 0.00% 0.00%
10/12/21 99.99 0.01 570 726 0.00% 0.00%
11/12/21 99.99 0.01 553 736 0.00% 0.00%
12/12/21 99.99 0.01 544 766 0.00% 0.00%
13/12/21 99.99 0.01 585 780 0.00% 0.00%
14/12/21 99.99 0.01 552 716 0.00% 0.00%
15/12/21 99.99 0.01 579 744 0.00% 0,00%
16/12/21 99.99 0.01 583 772 0.00% 0.00%
17/12/21 99.99 0.01 571 762 0.00% 0.00%
18/12/21 99.99 0.01 570 741 0.00% 0.00%
19/12/21 99.99 0.01 553 742 0.00% 0.00%
20/12/21 99.99 0.01 590 777 0.00% 0.00%
21/12/21 99.99 0.01 565 728 0.00% 0.00%
22/12/21 99.99 0.01 568 721 0.00% 0.00%
23/12/21 99.99 0.01 568 722 0.00% 0.00%
24/12/21 99.99 0.01 565 719 0.00% 0.00%
25/12/21 99.99 0.01 535 732 0.00% 0.00%
26/12/21 99.99 0.01 547 821 0.00% 0.00%
27/12/21 99.99 0.01 577 722 0.00% 0.00%
28/12/21 99.99 0.01 581 770 0.00% 0.00%
29/12/21 99.99 0.01 585 713 0.00% 0.00%
30/12/21 99.99 0.01 575 725 0.00% 0.00%
31/12/21 99.99 0.01 570 754 0.00% 0.00%

November 2021 - Dedicated Interface

                              Availability Statistics                                                             Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/11/2021 100 0 130 79 n/a 0.74% 0.00% n/a
02/11/2021 100 0 138 85 n/a 0.97% 0.00% n/a
03/11/2021 100 0 142 93 n/a 0.94% 0.00% n/a
04/11/2021 100 0 134 81 n/a 0.95% 0.00% n/a
05/11/2021 100 0 134 87 n/a 0.85% 0.00% n/a
06/11/2021 100 0 133 98 n/a 0.58% 0.00% n/a
07/11/2021 100 0 128 95 n/a 0.62% 0.00% n/a
08/11/2021 100 0 141 92 n/a 1.01% 0.00% n/a
09/11/2021 100 0 134 98 n/a 1.16% 0.00% n/a
10/11/2021 100 0 138 98 n/a 4.27% 0.00% n/a
11/11/2021 100 0 132 101 n/a 0.76% 0.00% n/a
12/11/2021 100 0 136 137 n/a 0.75% 0.00% n/a
13/11/2021 100 0 129 167 n/a 0.57% 0.00% n/a
14/11/2021 100 0 125 150 n/a 0.62% 0.10% n/a
15/11/2021 100 0 134 114 n/a 0.95% 0.00% n/a
16/11/2021 100 0 131 108 n/a 0.99% 0.00% n/a
17/11/2021 100 0 134 106 n/a 0.99% 0.00% n/a
18/11/2021 100 0 130 91 n/a 0.97% 0.02% n/a
19/11/2021 100 0 126 111 n/a 0.91% 0.00% n/a
20/11/2021 100 0 119 149 n/a 0.68% 0.00% n/a
21/11/2021 100 0 111 156 n/a 0.72% 0.13% n/a
22/11/2021 100 0 108 105 n/a 1.06% 0.09% n/a
23/11/2021 100 0 117 99 n/a 1.16% 0.00% n/a
24/11/2021 100 0 116 72 n/a 0.96% 0.02% n/a
25/11/2021 100 0 117 75 n/a 0.79% 0.05% n/a
26/11/2021 100 0 116 69 n/a 1.11% 0.01% n/a
27/11/2021 100 0 103 69 n/a 0.79% 0.03% n/a
28/11/2021 100 0 101 66 n/a 0.78% 5.00% n/a
29/11/2021 100 0 116 69 n/a 1.16% 0.00% n/a
30/11/2021 100 0 113 75 n/a 0.92% 0.00% n/a

November 2021 - Customer Interface

                              Availability Statistics                                                                                            Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/11/2021 99.99 0.01 620 784 0.00% 0.00%
02/11/2021 99.99 0.01 644 795 0.00% 0.00%
03/11/2021 99.99 0.01 643 827 0.00% 0.00%
04/11/2021 99.99 0.01 628 762 0.00% 0.00%
05/11/2021 99.99 0.01 623 768 0.00% 0.00%
06/11/2021 99.99 0.01 600 785 0.00% 0.00%
07/11/2021 99.99 0.01 617 781 0.00% 0.00%
08/11/2021 99.99 0.01 656 800 0.00% 0.00%
09/11/2021 99.99 0.01 634 778 0.00% 0.00%
10/11/2021 99.99 0.01 626 826 0.00% 0.00%
11/11/2021 99.99 0.01 603 796 0.00% 0.00%
12/11/2021 99.99 0.01 612 764 0.00% 0.00%
13/11/2021 99.99 0.01 588 773 0.00% 0.00%
14/11/2021 99.99 0.01 560 794 0.00% 0.00%
15/11/2021 99.99 0.01 599 768 0.00% 0.00%
16/11/2021 99.99 0.01 589 763 0.00% 0.00%
17/11/2021 99.99 0.01 600 646 0.00% 0.00%
18/11/2021 99.99 0.01 601 622 0.00% 0.00%
19/11/2021 99.99 0.01 611 684 0.00% 0.00%
20/11/2021 99.99 0.01 577 689 0.00% 0.00%
21/11/2021 99.99 0.01 586 612 0.00% 0.00%
22/11/2021 99.99 0.01 583 722 0.00% 0.00%
23/11/2021 99.99 0.01 589 713 0.00% 0.00%
24/11/2021 99.99 0.01 590 728 0.00% 0.00%
25/11/2021 99.99 0.01 586 708 0.00% 0.00%
26/11/2021 99.99 0.01 592 728 0.00% 0.00%
27/11/2021 99.99 0.01 565 762 0.00% 0.00%
28/11/2021 99.99 0.01 566 697 0.00% 0.00%
29/11/2021 99.99 0.01 589 726 0.00% 0.00%
30/11/2021 99.99 0.01 576 712 0.00% 0.00%

October 2021 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/10/2021 100 0 152 87 n/a 1.12% 0.01% n/a
02/10/2021 100 0 138 84 n/a 0.72% 0.01% n/a
03/10/2021 100 0 137 85 n/a 0.74% 0.00% n/a
04/10/2021 100 0 149 88  n/a 1.17% 0.01% n/a
05/10/2021 100 0 151 110 n/a 1.00% 0.06% n/a
06/10/2021 100 0 148 112 n/a 0.89% 0.00% n/a
07/10/2021 100 0 151 110 n/a 0.94% 0.00% n/a
08/10/2021 100 0 147 113 n/a 0.96% 0.05% n/a
09/10/2021 100 0 144 146 n/a 0.68% 0.13% n/a
10/10/2021 100 0 142 143 n/a 0.68% 0.08% n/a
11/10/2021 100 0 151 107 n/a 1.06% 0.02% n/a
12/10/2021 100 0 151 106 n/a 1.21% 0.01% n/a
13/10/2021 100 0 153 104 n/a 0.98% 0.01% n/a
14/10/2021 100 0 150 132 n/a 1.09% 0.08% n/a
15/10/2021 100 0 151 125 n/a 1.07% 0.13% n/a
16/10/2021 100 0 150 135 n/a 1.08% 0.19% n/a
17/10/2021 100 0 184 129 n/a 1.50% 0.00% n/a
18/10/2021 100 0 197 113 n/a 2.79% 0.04% n/a
19/10/2021 100 0 200 102 n/a 2.96% 0.00% n/a
20/10/2021 100 0 191 104 n/a 2.72% 0.05% n/a
21/10/2021 100 0 161 123 n/a 1.57% 0.13% n/a
22/10/2021 100 0 160 112 n/a 1.57% 0.00% n/a
23/10/2021 100 0 169 132 n/a 1.79% 8.72% n/a
24/10/2021 100 0 147 116 n/a 0.88% 2.89% n/a
25/10/2021 100 0 158 97 n/a 1.55% 0.00% n/a
26/10/2021 100 0 157 89 n/a 1.40% 0.01% n/a
27/10/2021 100 0 158 89 n/a 1.47% 0.00% n/a
28/10/2021 100 0 126 78 n/a 2.61% 0.00% n/a
29/10/2021 100 0 135 86 n/a 1.08% 0.00% n/a
30/10/2021 100 0 126 78 n/a 0.66% 0.00% n/a
31/10/2021 100 0 123 78 n/a 0.58% 0.00% n/a

 

October 2021 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/10/2021 99.99 0.01 668 760 0.00% 0.00%
02/10/2021 99.99 0.01 640 747 0.00% 0.00%
03/10/2021 99.99 0.01 649 730 0.00% 0.00%
04/10/2021 99.99 0.01 661 738 0.00% 0.00%
05/10/2021 99.99 0.01 647 771 0.00% 0.00%
06/10/2021 99.99 0.01 655 707 0.00% 0.00%
07/10/2021 99.99 0.01 627 764 0.00% 0.00%
08/10/2021 99.99 0.01 630 744 0.00% 0.00%
09/10/2021 99.99 0.01 628 756 0.00% 0.00%
10/10/2021 99.99 0.01 728 723 0.00% 0.00%
11/10/2021 99.99 0.01 628 743 0.00% 0.00%
12/10/2021 99.99 0.01 636 749 0.00% 0.00%
13/10/2021 99.99 0.01 622 766 0.00% 0.00%
14/10/2021 99.99 0.01 644 791 0.00% 0.00%
15/10/2021 99.99 0.01 636 787 0.00% 0.00%
16/10/2021 99.99 0.01 614 739 0.00% 0.00%
17/10/2021 99.99 0.01 611 753 0.00% 0.00%
18/10/2021 99.99 0.01 663 742 0.00% 0.00%
19/10/2021 99.99 0.01 624 757 0.00% 0.00%
20/10/2021 99.99 0.01 622 753 0.00% 0.00%
21/10/2021 99.99 0.01 626 755 0.00% 0.00%
22/10/2021 99.99 0.01 637 772 0.00% 0.00%
23/10/2021 99.99 0.01 608 822 0.00% 0.00%
24/10/2021 99.99 0.01 607 786 0.00% 0.00%
25/10/2021 99.99 0.01 636 753 0.00% 0.00%
26/10/2021 99.99 0.01 619 759 0.00% 0.00%
27/10/2021 99.99 0.01 628 787 0.00% 0.00%
28/10/2021 99.99 0.01 645 778 0.00% 0.00%
29/10/2021 99.99 0.01 632 784 0.00% 0.00%
30/10/2021 99.99 0.01 611 809 0.00% 0.00%
31/10/2021 99.99 0.01 626 762 0.00% 0.00%

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at developer@kbc.be.

The KBC website also offers further information on PSD2.

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