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The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces
  • The downtime of all interfaces (planned)
  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction
  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data
  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

December 2020 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
1/12/20 100 0 101 89 n/a 0.88% 3.64% n/a

2/12/20

100 0 102 78 n/a 1.03% 1.78% n/a
3/12/20 100 0 104 73 n/a 1.07% 0.81% n/a
4/12/20 100 0 196 242 n/a 2.41% 3.42% n/a
5/12/20 100 0 95 99 n/a 0.51% 2.35% n/a

6/12/20

100 0 92 105 n/a 0.72% 3.62% n/a
7/12/20 100 0 102 99 n/a 0.77% 1.66% n/a
8/12/20 100 0 100 92 n/a 0.90% 1.03% n/a
9/12/20 100 0 99 99 n/a 0.96% 0.91% n/a
10/12/20 100 0 100 93 n/a 1.13% 0.30% n/a
11/12/20 100 0 100 89 n/a 0.86% 0.20% n/a
12/12/20 100 0 95 81 n/a 0.60% 0.15% n/a
13/12/20 100 0 93 81 n/a 0.70% 0.14% n/a
14/12/20 100 0 113 110 n/a 0.94% 0.16% n/a
15/12/20 100 0 101 82 n/a 1.10% 0.19% n/a
16/12/20 100 0 101 108 n/a 0.92% 0.45% n/a
17/12/20 100 0 101 87 n/a 0.86% 0.15% n/a
18/12/20 100 0 100 85 n/a 0.87% 0.11% n/a
19/12/20 100 0 94 91 n/a 0.62% 0.23% n/a
20/12/20 100 0 93 92 n/a 0.69% 0.24% n/a
21/12/20 100 0 101 87 n/a 0.86% 0.17% n/a
22/12/20 100 0 100 83 n/a 0.95% 0.16% n/a
23/12/20 100 0 98 87 n/a 1.07% 0.23% n/a
24/12/20 100 0 95 92 n/a 0.77% 0.42% n/a
25/12/20 100 0 90 102 n/a 0.75% 1.09% n/a
26/12/20 100 0 93 99 n/a 0.63% 0.58% n/a
27/12/20 100 0 92 96 n/a 0.63% 0.47% n/a
28/12/20 100 0 100 91 n/a 1.08% 0.47% n/a
29/12/20 100 0 98 94 n/a 0.93% 0.46% n/a
30/12/20 100 0 98 97 n/a 1.04% 0.60% n/a
31/12/20 100 0 98 66 n/a 0.93% 21,88% n/a

 

December 2020 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
1/12/20 99.99 0.01 289 607 0.00% 0.01%
2/12/20 99.99 0.01 273 584 0.00% 0.00%
3/12/20 99.99 0.01 270 580 0.00% 0.00%
4/12/20 99.99 0.01 258 563 0.00% 0.00%
5/12/20 99.99 0.01 244 562 0.00% 0.00%
6/12/20 99.99 0.01 228 594 0.00% 0.00%
7/12/20 99.99 0.01 242 577 0.00% 0.00%
8/12/20 99.99 0.01 281 617 0.00% 0.00%
9/12/20 99.99 0.01 254 535 0.00% 0.00%
10/12/20 99.99 0.01 240 750 0.00% 0.00%
11/12/20 99.99 0.01 256 554 0.00% 0.00%
12/12/20 99.99 0.01 228 606 0.00% 0.00%
13/12/20 99.99 0.01 218 538 0.00% 0.00%
14/12/20 99.99 0.01 302 607 0.04% 0.00%
15/12/20 99.99 0.01 333 526 0.03% 0,00%
16/12/20 99.99 0.01 332 565 0.03% 0.00%
17/12/20 99.99 0.01 279 597 0.02% 0.00%
18/12/20 99.99 0.01 283 555 0.02% 0.00%
19/12/20 99.99 0.01 252 510 0.01% 0.00%
20/12/20 99.99 0.01 263 628 0.01% 0.00%
21/12/20 99.99 0.01 480 571 0.10% 0.00%
22/12/20 99.99 0.01 221 544 0.00% 0.00%
23/12/20 99.99 0.01 233 570 0.00% 0.00%
24/12/20 99.99 0.01 234 589 0.00% 0.00%
25/12/20 99.99 0.01 205 542 0.00% 0.00%
26/12/20 99.99 0.01 214 564 0.00% 0.00%
27/12/20 99.99 0.01 214 501 0.00% 0.00%
28/12/20 99.99 0.01 253 653 0.00% 0.00%
29/12/20 99.99 0.01 242 559 0.00% 0.00%
30/12/20 99.99 0.01 248 560 0.00% 0.00%
31/12/20 99.99 0.01 234 574 0.00% 0.00%

November 2020 - Dedicated Interface

                              Availability Statistics                                                             Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
01/11/2020 100 0 89 103 n/a 0.28% 24.00% n/a
02/11/2020 100 0 103 86 n/a 0.29% 65.29% n/a
03/11/2020 100 0 109 100 n/a 0.63% 66.28% n/a
04/11/2020 100 0 109 101 n/a 0.50% 63.00% n/a
05/11/2020 100 0 117 112 n/a 0.63% 48.26% n/a
06/11/2020 100 0 110 97 n/a 0.57% 30.37% n/a
07/11/2020 100 0 121 107 n/a 0.24% 26.61% n/a
08/11/2020 100 0 99 96 n/a 0.40% 22.18% n/a
09/11/2020 100 0 105 89 n/a 0.85% 47.95% n/a
10/11/2020 100 0 105 82 n/a 0.55% 51.13% n/a
11/11/2020 100 0 97 75 n/a 0.74% 51.53% n/a
12/11/2020 100 0 105 80 n/a 0.86% 49.72% n/a
13/11/2020 100 0 104 82 n/a 0.75% 47.05% n/a
14/11/2020 100 0 87 79 n/a 0.51% 42.78% n/a
15/11/2020 100 0 98 85 n/a 0.51% 38.81% n/a
16/11/2020 100 0 110 107 n/a 0.88% 66.32% n/a
17/11/2020 100 0 107 106 n/a 1.11% 60.32% n/a
18/11/2020 100 0 107 103 n/a 1.11% 52.85% n/a
19/11/2020 100 0 108 119 n/a 0.89% 49.61% n/a
20/11/2020 100 0 109 113 n/a 0.92% 43.30% n/a
21/11/2020 100 0 96 88 n/a 0.68% 38.41% n/a
22/11/2020 100 0 91 115 n/a 0.38% 41.55% n/a
23/11/2020 100 0 100 82 n/a 0.82% 49.23% n/a
24/11/2020 100 0 99 92 n/a 0.71% 49.36% n/a
25/11/2020 100 0 98 97 n/a 0.75% 61.12% n/a
26/11/2020 100 0 100 105 n/a 0.86% 71.34% n/a
27/11/2020 100 0 101 113 n/a 1.01% 56.56% n/a
28/11/2020 100 0 94 115 n/a 0.52% 44.41% n/a
29/11/2020 100 0 96 140 n/a 0.44% 47.44% n/a
30/11/2020 100 0 102 123 n/a 1.12% 21.35% n/a

November 2020 - Customer Interface

                              Availability Statistics                                                                                            Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
01/11/2020 99.99 0.01 201 524 0.00% 0.00%
02/11/2020 99.99 0.01 235 527 0.00% 0.01%
03/11/2020 99.99 0.01 228 529 0.00% 0.00%
04/11/2020 99.99 0.01 242 570 0.00% 0.00%
05/11/2020 99.99 0.01 230 613 0.00% 0.00%
06/11/2020 99.99 0.01 219 545 0.00% 0.00%
07/11/2020 99.99 0.01 215 540 0.00% 0.00%
08/11/2020 99.99 0.01 205 471 0.00% 0.00%
09/11/2020 99.99 0.01 411 588 0.00% 0.00%
10/11/2020 99.99 0.01 229 528 0.00% 0.00%
11/11/2020 99.99 0.01 211 542 0.00% 0.00%
12/11/2020 99.99 0.01 245 584 0.00% 0.00%
13/11/2020 99.99 0.01 224 626 0.00% 0.00%
14/11/2020 99.99 0.01 191 558 0.00% 0.00%
15/11/2020 99.99 0.01 207 596 0.00% 0.00%
16/11/2020 99.99 0.01 225 551 0.00% 0.00%
17/11/2020 99.99 0.01 218 560 0.00% 0.00%
18/11/2020 99.99 0.01 207 596 0.00% 0.00%
19/11/2020 99.99 0.01 220 553 0.00% 0.00%
20/11/2020 99.99 0.01 208 551 0.00% 0.00%
21/11/2020 99.99 0.01 218 572 0.00% 0.00%
22/11/2020 99.99 0.01 209 586 0.00% 0.00%
23/11/2020 99.99 0.01 540 586 0.00% 0.00%
24/11/2020 99.99 0.01 216 560 0.00% 0.00%
25/11/2020 99.99 0.01 225 616 0.00% 0.00%
26/11/2020 99.99 0.01 284 595 0.00% 0.00%
27/11/2020 99.99 0.01 279 599 0.00% 0.00%
28/11/2020 99.99 0.01 231 581 0.00% 0.00%
29/11/2020 99.99 0.01 225 597 0.00% 0.00%
30/11/2020 99.99 0.01 265 630 0.00% 0.00%

October 2020 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
1/10/20 100 0 160 358 n/a 0.51% 58,54% n/a

2/10/20

100 0 138 243 n/a 0.47% 58,14% n/a
3/10/20 100 0 128 522 n/a 0.46% 61.54% n/a
4/10/20 100 0 123 241 n/a 0.32% 75.00% n/a
5/10/20 100 0 140 214 n/a 0.80% 53.06% n/a

6/10/20

100 0 138 207 n/a 0.49% 6.89% n/a
7/10/20 100 0 135 203 n/a 0.58% 0.27% n/a
8/10/20 100 0 148 199 n/a 0.58% 0.48% n/a
9/10/20 100 0 142 212 n/a 0.58% 0.42% n/a
10/10/20 100 0 135 223 n/a 0.47% 0.27% n/a
11/10/20 100 0 135 194 n/a 0.41% 0.17% n/a
12/10/20 100 0 143 168 n/a 0.70% 0.23% n/a
13/10/20 100 0 141 168 n/a 0.51% 0.21% n/a
14/10/20 100 0 219 1284 n/a 0.55% 0.22% n/a
15/10/20 100 0 136 196 n/a 0.48% 0.48% n/a
16/10/20 100 0 134 197 n/a 0.63% 0.39% n/a
17/10/20 100 0 124 164 n/a 0.34% 0.38% n/a
18/10/20 100 0 110 150 n/a 0.53% 0.31% n/a
19/10/20 100 0 107 134 n/a 0.94% 0.21% n/a
20/10/20 100 0 105 111 n/a 0.56% 0.13% n/a
21/10/20 100 0 106 105 n/a 0.64% 0.10% n/a
22/10/20 100 0 109 93 n/a 0.52% 0.08% n/a
23/10/20 100 0 108 89 n/a 0.58% 0.06% n/a
24/10/20 100 0 104 87 n/a 15.71% 0.07% n/a
25/10/20 100 0 101 93 n/a 0.79% 80.65% n/a
26/10/20 100 0 112 93 n/a 0.49% 31.41% n/a
27/10/20 100 0 110 88 n/a 0.62% 22.96% n/a
28/10/20 100 0 102 77 n/a 0.71% 20.78% n/a
29/10/20 100 0 105 87 n/a 0.66% 25.63% n/a
30/10/20 100 0 108 89 n/a 0.52% 28.17% n/a
31/10/20 100 0 97 78 n/a 0.44% 24.61% n/a

 

October 2020 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
1/10/20 99.99 0.01 249 599 0.00% 0.00%
2/10/20 99.99 0.01 265 605 0.00% 0.00%
3/10/20 99.99 0.01 271 611 0.00% 0.00%
4/10/20 99.99 0.01 248 591 0.00% 0.00%
5/10/20 99.99 0.01 254 619 0.00% 0.00%
6/10/20 99.99 0.01 259 711 0.00% 0.00%
7/10/20 99.99 0.01 252 677 0.00% 0.01%
8/10/20 99.99 0.01 261 629 0.00% 0.00%
9/10/20 99.99 0.01 236 615 0.00% 0.00%
10/10/20 99.99 0.01 250 560 0.00% 0.01%
11/10/20 99.99 0.01 274 557 0.00% 0.00%
12/10/20 99.99 0.01 227 593 0.00% 0.00%
13/10/20 99.99 0.01 226 605 0.00% 0.00%
14/10/20 99.99 0.01 216 648 0.00% 0.01%
15/10/20 99.99 0.01 230 582 0.00% 0,00%
16/10/20 99.99 0.01 227 640 0.00% 0.00%
17/10/20 99.99 0.01 248 526 0.00% 0.00%
18/10/20 99.99 0.01 256 580 0.00% 0.00%
19/10/20 99.99 0.01 214 590 0.00% 0.00%
20/10/20 99.99 0.01 241 635 0.00% 0.00%
21/10/20 99.99 0.01 215 586 0.00% 0.00%
22/10/20 99.99 0.01 219 632 0.00% 0.00%
23/10/20 99.99 0.01 239 564 0.00% 0.00%
24/10/20 99.99 0.01 1195 582 0.00% 0.00%
25/10/20 99.99 0.01 213 557 0.00% 0.01%
26/10/20 99.99 0.01 214 559 0.00% 0.01%
27/10/20 99.99 0.01 233 539 0.00% 0.00%
28/10/20 99.99 0.01 222 567 0.00% 0.00%
29/10/20 99.99 0.01 210 567 0.00% 0.01%
30/10/20 99.99 0.01 227 533 0.00% 0.00%
31/10/20 99.99 0.01 239 524 0.00% 0.00%

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at psd2@kbc.be 

The KBC website also offers further information on PSD2.

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