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The purpose of PSD2

 

The main objectives of the revised directive

PSD2, as transposed into Belgian law, aims to provide for the further development of an enhanced and integrated internal market for electronic payments within the EU. It provides an extensive framework for payment services, with the objective of making payments within the EU more secure and effective. It will provide greater protection for consumers by increasing security measures for electronic payments. It pursues to open payment markets to new entrants, by encouraging more competition, providing greater choice and competitive prices for consumers. Ultimately this lays the foundations needed to accelerate the build of an ecosystem that will support an integrated and efficient European payments market.

 

Core objectives

  • Provide for a single, efficient European payments market for retail payment transactions and contribute to an integrated and efficient European payments market, reducing market deficiencies, exemptions and creating the prerequisites for the digitisation of the payments industry
  • Improve the level playing field for all payment service providers and boost competition as well as build the foundation to provide equal opportunities to all payment service providers
  • Enhance & improve client protection & the security a of payments by increasing transparency, efficiency and security of retail payments
  • Reduce Total Cost of Ownership in the payments value chain, increasing competition, encouraging lower prices for clients and setting benchmarks

 

The KBC website also offers further information on PSD2.

 

Opening the market

What are Third Party Providers (TPPs)?

PSD2 and the Belgian law transposing PSD2 define the concepts of Account information service provider (AISP), Payment initiation service provider (PISP), Payment service provider issuing card-based payment instruments (CISP) or technical service provider (TSP). “Third party service provider (TPP)” is a more general term covering all third parties previously mentioned.
Who can act as a TPP? It can be for example a bank, financial software provider, retailer, telco, fintech. 

Acronym Term Definition
PSU Payment Service User Is a natural or legal person making use of a payment service as a payee, payer or both
ASPSP Account Servicing Payment Service Provider Provides and maintain a payment account for a payer
AISP Account Information Service Provider

Provides an account information service as an online service

Provide consolidated information on one or more payment accounts held by a payment service user with one or more payment service provider(s)

PISP Payment Initiation Service Provider

Provides a ‘payment initiation service’ being a service

Initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider

CBPII Card Based Payment Instrument Issuer
Is a payment service provider
That issues card-based payment instruments
That can be used to initiate a payment transaction from a payment account held with a third account servicing payment service provider

 

Availability and performance

Availability:

  • The uptime of all interfaces
  • The downtime of all interfaces (planned)
  • The downtime of all interfaces (unplanned)

Performance:

  • The time taken for the ASPSP to provide to the payment initiation service provider (PISP) all information on the initiation of the payment transaction
  • The time taken for the ASPSP to provide to the account information service provider (AISP) all payment related data
  • The time taken for the ASPSP to provide to the card based payment instrument issuer (CBPII) and PISP a yes/no message

Availability and performance statistics 

April 2020 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
1/04/20 99.99 0.01 246 753 0.00% 0.00%
2/04/20 99.99 0.01 224 725 0.00% 0.00%
3/04/20 99.99 0.01 223 753 0.00% 0.00%
4/04/20 99.99 0.01 199 662 0.00% 0.00%
5/04/20 99.99 0.01 268 635 0.00% 0.00%
6/04/20 99.99 0.01 225 775 0.00% 0.00%
7/04/20 99.99 0.01 236 734 0.00% 0.00%
8/04/20 99.99 0.01 204 724 0.00% 0.00%
9/04/20 99.99 0.01 227 732 0.00% 0.00%
10/04/20 99.99 0.01 219 709 0.00% 0.00%
11/04/20 99.99 0.01 325 674 0.00% 0.00%
12/04/20 99.99 0.01 222 657 0.00% 0.00%
13/04/20 99.99 0.01 290 727 0.00% 0.00%
14/04/20 99.99 0.01 249 708 0.00% 0.00%
15/04/20 99.99 0.01 227 715 0.00% 0,00%
16/04/20 99.99 0.01 220 726 0.00% 0.00%
17/04/20 99.99 0.01 226 669 0.00% 0.00%
18/04/20 99.99 0.01 202 696 0.00% 0.00%
19/04/20 99.99 0.01 233 640 0.00% 0.00%
20/04/20 99.99 0.01 206 669 0.00% 0.00%
21/04/20 99.99 0.01 214 687 0.00% 0.00%
22/04/20 99.99 0.01 224 713 0.00% 0.00%
23/04/20 99.99 0.01 210 675 0.00% 0.00%
24/04/20 99.99 0.01 235 719 0.00% 0.00%
25/04/20 99.99 0.01 203 743 0.00% 0.00%
26/04/20 99.99 0.01 212 636 0.00% 0.00%
27/04/20 99.99 0.01 226 665 0.00% 0.00%
28/04/20 99.99 0.01 204 756 0.00% 0.00%
29/04/20 99.99 0.01 234 699 0.00% 0.00%
30/04/20 99.99 0.01 204 689 0.00% 0.00%

April 2020 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
1/04/20 100 0 156 233 n/a 0.86% 0.00% n/a

2/04/20

100 0 150 255 n/a 0.64% 0.00% n/a
3/04/20 100 0 148 363 n/a 0.84% 0.00% n/a
4/04/20 100 0 133 269 n/a 0.38% 0.00% n/a
5/04/20 100 0 138 251 n/a 0.70% 0.00% n/a

6/04/20

100 0 151 770 n/a 0.77% 0.00% n/a
7/04/20 100 0 149 182 n/a 0.66% 0.00% n/a
8/04/20 100 0 152 178 n/a 0.70% 0.00% n/a
9/04/20 100 0 154 217 n/a 0.57% 0.00% n/a
10/04/20 100 0 130 158 n/a 1.08% 0.00% n/a
11/04/20 100 0 130 193 n/a 0.28% 0.00% n/a
12/04/20 100 0 125 194 n/a 0.34% 0.00% n/a
13/04/20 100 0 126 171 n/a 0.80% 0.00% n/a
14/04/20 100 0 149 142 n/a 0.75% 0.00% n/a
15/04/20 100 0 137 120 n/a 0.76% 0.00% n/a
16/04/20 100 0 183 122 n/a 0.61% 0.00% n/a
17/04/20 100 0 140 129 n/a 0.45% 0.00% n/a
18/04/20 100 0 127 112 n/a 0.58% 0.00% n/a
19/04/20 100 0 125 115 n/a 0.50% 0.00% n/a
20/04/20 100 0 144 138 n/a 0.68% 0.00% n/a
21/04/20 100 0 135 124 n/a 0.71% 0.00% n/a
22/04/20 100 0 132 124 n/a 0.48% 0.00% n/a
23/04/20 100 0 133 199 n/a 0.62% 0.00% n/a
24/04/20 100 0 134 134 n/a 0.78% 0.00% n/a
25/04/20 100 0 126 116 n/a 0.65% 0.00% n/a
26/04/20 100 0 125 115 n/a 0.45% 0.00% n/a
27/04/20 100 0 150 189 n/a 0.52% 0.00% n/a
28/04/20 100 0 239 112 n/a 0.74% 0.00% n/a
29/04/20 100 0 199 181 n/a 0.81% 0.00% n/a
30/04/20 100 0 191 612 n/a 0.59% 0.00% n/a

May 2020 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
1/05/20 99.99 0.01 228 615 0.00% 0.00%
2/05/20 99.99 0.01 204 645 0.00% 0.00%
3/05/20 99.99 0.01 190 619 0.00% 0.00%
4/05/20 99.99 0.01 233 701 0.00% 0.00%
5/05/20 99.99 0.01 246 665 0.00% 0.00%
6/05/20 99.99 0.01 226 667 0.00% 0.00%
7/05/20 99.99 0.01 220 646 0.00% 0.00%
8/05/20 99.99 0.01 260 646 0.00% 0.00%
9/05/20 99.99 0.01 209 626 0.00% 0.00%
10/05/20 99.99 0.01 198 622 0.00% 0.00%
11/05/20 99.99 0.01 377 653 0.00% 0.00%
12/05/20 99.99 0.01 202 646 0.00% 0.00%
13/05/20 99.99 0.01 218 660 0.00% 0.00%
14/05/20 99.99 0.01 204 674 0.00% 0.00%
15/05/20 99.99 0.01 221 660 0.00% 0,00%
16/05/20 99.99 0.01 206 598 0.00% 0.00%
17/05/20 99.99 0.01 204 613 0.00% 0.00%
18/05/20 99.99 0.01 207 654 0.00% 0.00%
19/05/20 99.99 0.01 215 656 0.00% 0.00%
20/05/20 99.99 0.01 224 653 0.00% 0.00%
21/05/20 99.99 0.01 220 662 0.00% 0.00%
22/05/20 99.99 0.01 251 611 0.00% 0.00%
23/05/20 99.99 0.01 232 629 0.00% 0.00%
24/05/20 99.99 0.01 209 616 0.00% 0.00%
25/05/20 99.99 0.01 204 661 0.00% 0.00%
26/05/20 99.99 0.01 252 656 0.00% 0.00%
27/05/20 99.99 0.01 217 693 0.00% 0.00%
28/05/20 99.99 0.01 219 676 0.00% 0.00%
29/05/20 99.99 0.01 202 710 0.00% 0.00%
30/05/20 99.99 0.01 218 616 0.00% 0.00%
31/05/20 99.99 0.01 488 651 0.00% 0.00%

May 2020 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
1/05/20 100 0 171 214 n/a 0.47% 0.00% n/a

2/05/20

100 0 125 107 n/a 0.69% 0.00% n/a
3/05/20 100 0 125 102 n/a 0.38% 0.00% n/a
4/05/20 100 0 136 117 n/a 0.67% 73.50% n/a
5/05/20 100 0 122 103 n/a 0.60% 84.99% n/a

6/05/20

100 0 125 104 n/a 0.68% 84.63% n/a
7/05/20 100 0 126 93 n/a 0.56% 54.14% n/a
8/05/20 100 0 131 98 n/a 0.27% 76.92% n/a
9/05/20 100 0 130 101 n/a 0.77% 0.00% n/a
10/05/20 100 0 139 85 n/a 0.59% 0.00% n/a
11/05/20 100 0 136 79 n/a 0.78% 26.88% n/a
12/05/20 100 0 134 84 n/a 0.73% 15.15% n/a
13/05/20 100 0 133 80 n/a 0.65% 36.10% n/a
14/05/20 100 0 133 86 n/a 0.57% 5.54% n/a
15/05/20 100 0 131 107 n/a 0.85% 0.00% n/a
16/05/20 100 0 121 90 n/a 0.75% 0.00% n/a
17/05/20 100 0 116 87 n/a 0.43% 0.00% n/a
18/05/20 100 0 158 157 n/a 0.90% 34.28% n/a
19/05/20 100 0 1063 599 n/a 1.72% 35.38% n/a
20/05/20 100 0 131 132 n/a 0.96% 66.90% n/a
21/05/20 100 0 122 140 n/a 0.73% 74.97% n/a
22/05/20 100 0 125 137 n/a 0.73% 84.47% n/a
23/05/20 100 0 124 141 n/a 0.52% 99.68% n/a
24/05/20 100 0 123 147 n/a 0.51% 99.72% n/a
25/05/20 100 0 131 145 n/a 0.96% 77.53% n/a
26/05/20 100 0 130 133 n/a 1.23% 52.47% n/a
27/05/20 100 0 128 130 n/a 0.59% 49.54% n/a
28/05/20 100 0 184 191 n/a 0.84% 58.29% n/a
29/05/20 100 0 131 157 n/a 0.96% 90.23% n/a
30/05/20 100 0 124 160 n/a 0.66% 99.80% n/a
31/05/20 100 0 124 109 n/a 0.58% 0.00% n/a
                 

June 2020 - Customer Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
Mobile Interface
millisecs
Browser Interface
millisecs
Mobile Error
response rate
Browser Error
response rate
1/06/20 99.99 0.01 210 682 0.00% 0.00%
2/06/20 99.99 0.01 281 744 0.00% 0.00%
3/06/20 99.99 0.01 219 623 0.00% 0.00%
4/06/20 99.99 0.01 242 710 0.00% 0.00%
5/06/20 99.99 0.01 273 692 0.00% 0.00%
6/06/20 99.99 0.01 215 633 0.00% 0.00%
7/06/20 99.99 0.01 196 629 0.00% 0.00%
8/06/20 99.99 0.01 220 695 0.00% 0.00%
9/06/20 99.99 0.01 226 693 0.00% 0.00%
10/06/20 99.99 0.01 210 678 0.00% 0.00%
11/06/20 99.99 0.01 242 746 0.00% 0.00%
12/06/20 99.99 0.01 217 609 0.00% 0.00%
13/06/20 99.99 0.01 235 734 0.00% 0.00%
14/06/20 99.99 0.01 214 630 0.00% 0.00%
15/06/20 99.99 0.01 251 658 0.00% 0,00%
16/06/20 99.99 0.01 262 652 0.00% 0.00%
17/06/20 99.99 0.01 222 651 0.00% 0.00%
18/06/20 99.99 0.01 217 805 0.00% 0.00%
19/06/20 99.99 0.01 214 751 0.00% 0.00%
20/06/20 99.99 0.01 201 612 0.00% 0.00%
21/06/20 99.99 0.01 230 593 0.00% 0.00%
22/06/20 99.99 0.01 223 620 0.00% 0.00%
23/06/20 99.99 0.01 234 671 0.00% 0.00%
24/06/20 99.99 0.01 221 674 0.00% 0.00%
25/06/20 99.99 0.01 417 664 0.00% 0.00%
26/06/20 99.99 0.01 279 606 0.00% 0.00%
27/06/20 99.99 0.01 241 604 0.00% 0.00%
28/06/20 99.99 0.01 206 633 0.00% 0.00%
29/06/20 99.99 0.01 215 678 0.00% 0.00%
30/06/20 99.99 0.01 229 674 0.00% 0.00%

June 2020 - Dedicated Interface

               Availability Statistics                                                       Performance Statistics

Date Uptime
(%)
Downtime
 (%)
AISP Response
millisecs
PISP Response
millisecs
CBPII Response
millisecs
AIS Error
response rate
PIS Error
response rate
CBPII Error
response rate
1/06/20 100 0 125 114 n/a 0.65% 0.00% n/a

2/06/20

100 0 136 153 n/a 0.69% 97.46% n/a
3/06/20 100 0 148 180 n/a 0.64% 55.46% n/a
4/06/20 100 0 134 126 n/a 0.69% 42.73% n/a
5/06/20 100 0 136 137 n/a 0.76% 42.78% n/a

6/06/20

100 0 124 138 n/a 0.55% 64.85% n/a
7/06/20 100 0 124 157 n/a 0.51% 99.62% n/a
8/06/20 100 0 135 160 n/a 1.04% 99.31% n/a
9/06/20 100 0 137 162 n/a 0.98% 99.54% n/a
10/06/20 100 0 140 151 n/a 0.85% 75.87% n/a
11/06/20 100 0 135 153 n/a 0.72% 59.73% n/a
12/06/20 100 0 147 161 n/a 0.66% 59.89% n/a
13/06/20 100 0 121 136 n/a 0.44% 73.95% n/a
14/06/20 100 0 121 139 n/a 0.49% 99.17% n/a
15/05/20 100 0 141 156 n/a 1.16% 99.31% n/a
16/06/20 100 0 136 160 n/a 1.05% 99.08% n/a
17/06/20 100 0 137 183 n/a 0.97% 98.80% n/a
18/06/20 100 0 137 166 n/a 0.64% 99.72% n/a
19/06/20 100 0 140 168 n/a 1.20% 99.26% n/a
20/06/20 100 0 1687 573 n/a 3.31% 99.77% n/a
21/06/20 100 0 128 162 n/a 1.21% 99.72% n/a
22/06/20 100 0 132 158 n/a 1.23% 99.31% n/a
23/06/20 100 0 131 174 n/a 0.70% 77.24% n/a
24/06/20 100 0 132 233 n/a 1.24% 0.39% n/a
25/06/20 100 0 134 218 n/a 1.52% 0.14% n/a
26/06/20 100 0 134 213 n/a 1.20% 0.00% n/a
27/06/20 100 0 126 208 n/a 1.13% 0.00% n/a
28/06/20 100 0 126 130 n/a 0.77% 0.00% n/a
29/06/20 100 0 133 135 n/a 1.10% 0.00% n/a
30/06/20 100 0 138 147 n/a 1.09% 0.00% n/a

Glossary

Dedicated Interface: third-party connection to KBC's APIs

AISP: account information service provider

PISP: payment initiation service provider

CBPII: card based payment instrument issuer

Customer interface: customer connection to KBC's online banking applications

API: application programming interface

Error response rate: the ratio between the number of errors and the total number of requests

 

If you have any questions, do not hesitate to contact us at psd2@kbc.be 

The KBC website also offers further information on PSD2.

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